Login Page - Create Account

Support Board


Date/Time: Fri, 18 Oct 2024 08:43:17 +0000



10 second chart not working

View Count: 955

[2017-01-05 15:44:56]
User307319 - Posts: 41
Dear Sierra, I settled up new chart book for the ^E micro. My 1 min chart is fine, but 1second, which was showing just MACD is not working, please advise. I tried to put it on 10 second, 30 second, still not working. Here is is http://www.sierrachart.com/image.php?Image=148363153037.png
. And here is 1 minutes, working http://www.sierrachart.com/image.php?Image=1483631080669.png
Date Time Of Last Edit: 2017-01-05 15:53:32
[2017-01-05 19:19:31]
Sierra Chart Engineering - Posts: 104368
What do you mean by not working?

This chart is a result of what you have created and all of the settings and adjustments you have done:
http://www.sierrachart.com/image.php?Image=148363153037.png

We cannot make any sense of this ourselves since only you know what you did.

Our recommendation is to close that chart, open a new chart, and start over again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-06 15:33:15]
User307319 - Posts: 41
I did nothing, simply saying that the same chart, which is showing MACD on ES 1 second http://www.sierrachart.com/image.php?Image=1483716687956.png
showing nothing on M6E http://www.sierrachart.com/image.php?Image=1483716414496.png . Same settings, I only tried different time frames - 1 second, 5 second, 30 second but it still be flat as you can see from the screenshot. How to fix it and have MACD shown. I would much appreciate to meet your more kind and willing to understand approach. thank you in advance.
.
Date Time Of Last Edit: 2017-01-06 19:25:50
[2017-01-06 19:27:28]
Sierra Chart Engineering - Posts: 104368
There is not anything we can help with from our perspective on this.

We really would need to see a normal chart with a single MACD study at the bottom of the chart and also see its Input settings.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-06 19:47:45]
User307319 - Posts: 41
Thank you for reply. By the time I tried to activate this chart book for 6E - same things, if all the charts are working properly and I simply need to change instrument from chart settings window, the Macd chart not working. I am not certain how I can bring to your attention chart settings, please advise. Here again my ES which is function correctly - I have only MACD on this chart http://www.sierrachart.com/image.php?Image=1483731926245.png Same thing in M6e and 6E not working, even with bigger timeframes.
Here it is for 6E http://www.sierrachart.com/image.php?Image=1483732025421.png, just line.
Date Time Of Last Edit: 2017-01-06 20:04:20
[2017-01-06 20:08:23]
Sierra Chart Engineering - Posts: 104368
There is nothing new here which helps us.

Once again we restate what we said previously:

We really would need to see a normal chart with a single MACD study at the bottom of the chart and also see its Input settings.

In other words, we also need to see the price bars in the chart.

Make sure this option is unchecked:
Global Settings >> General Settings >> General 2 >> Hide Study Inputs on Charts

There is no reason to respond further if you cannot provide us what we requested.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-09 13:57:22]
User307319 - Posts: 41
Hide Study Inputs on Chart was unchecked. At this point I created new chart and it working.
Date Time Of Last Edit: 2017-01-09 14:04:33

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account