Support Board
Date/Time: Mon, 13 Jan 2025 11:52:15 +0000
ES futures continous symbol not providing correct data.
View Count: 1574
| [2017-01-03 17:55:19] |
| User79973 - Posts: 3 |
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Hello. I trade ES futures. I am using continuous contract symbol I.e. ES. I am using TD Ameritrade trading service. In TD Ameritrade /ES is the symbol for continuous ES contract. Now when I use continuous contract its not loading my historical charts and data. But when I use symbol ESH17 then it loads all my data and historical charts. Why is that? Because I want to use symbol ES instead of ESH17. Reason being I want to use Relative Volume and it shows correct Relative volume only If I use continuous ES contract. Please help me in this. Thanks
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| [2017-01-03 18:35:54] |
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ES is a stock symbol. You need to use the proper futures symbol which is: ESH17 And then follow through the instructions here: http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-13 12:06:31] |
| User79973 - Posts: 3 |
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Hello, Can you please give me extension for 2 weeks trial for my Sierra chart platform. I wanted to try Volume Profile. Today is my last day of platform service. It will expire by end of the day. Right now I don't have volume profile feature. Thank You |
| [2017-04-13 16:21:01] |
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Your account has been activated for a 2 week trial.
Sierra Chart Support |
| [2017-04-14 11:49:49] |
| User79973 - Posts: 3 |
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Hello, Currently I am using Sierra charts on my old laptop. I just recently replaced my old laptop with new one. Now when I open Sierra Charts on my new laptop I cannot see all my saved charts and data. How should I Backup my Charts and Restore to my new laptop? Can you please send me the steps to do that. Thank You |
| [2017-04-15 03:09:43] |
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Refer to help topic 15: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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