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Date/Time: Sat, 11 Jan 2025 21:02:12 +0000



Charts freeze wont reconnect

View Count: 588

[2017-01-03 14:51:05]
Crtfyd - Posts: 281
Seems to be a TransACT issue
Date Time Of Last Edit: 2017-01-03 15:15:35
[2017-01-03 17:28:58]
Sierra Chart Engineering - Posts: 104368
Let us know if you need our help. If so we will need to see a copy of the Message Log. Provide that following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-01-03 21:04:41]
Crtfyd - Posts: 281
Thx. Resolved about 90 minutes later. TransACT said problem on their side.

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