Support Board
Date/Time: Sat, 11 Jan 2025 17:06:03 +0000
Alternate Forex data with IB
View Count: 901
| [2016-12-19 10:57:46] |
| phaedonk - Posts: 352 |
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Can't get it to work with IB. I am requesting a full redownload of some fx symbols (1000 days) and only get about 20 from the IB backfill service. My settings: "Support alterante fx historical data" is checked, Intraday storage time unit: 5 seconds Max days to download, non-tick:1000, 1 tick:10 |
| [2016-12-19 16:46:24] |
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What is the exact symbol you are using?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-19 17:03:20] |
| phaedonk - Posts: 352 |
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AUD.JPY-CASH-IDEALPRO and CAD.JPY-CASH-IDEALPRO
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| [2016-12-19 18:04:22] |
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We needed to add the necessary mapping for these symbols. This is now done. Update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings Try re-downloading the data again now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-19 18:32:08] |
| phaedonk - Posts: 352 |
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I have made several changes to the default symbol settings. What is the most efficient way to download the new ones and reenter my settings?
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| [2016-12-19 18:39:21] |
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You can do this through the XML file. Refer to: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#DirectEditingGlobalSymbolSettingsUnderlyingFile You should make a copy of that GlobalSymbolSettings.XML file first before updating. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-19 19:16:00] |
| phaedonk - Posts: 352 |
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Thank you. I see the mapping is just two fields (fxcm and the SC symbol). Can I just copy this to other symbols (a few IB fx symbol mappings are missing)?
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| [2016-12-19 19:39:38] |
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Yes this will be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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