Support Board
Date/Time: Sat, 11 Jan 2025 16:53:20 +0000
log error message means what?
View Count: 632
| [2016-12-18 04:43:07] |
| 4646ed - Posts: 230 |
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what does this mean? Socket (11) | Caught an unhandled exception from the owner OnBufferedSocketReceivedData in c_BufferedSocket::OnRead. | 2016-12-18 -596:-31:-23 * |
| [2016-12-18 04:47:25] |
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It means a serious error has occurred. We are looking into the problem. When you see this you must restart Sierra Chart for stability. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-18 04:47:38
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| [2016-12-18 08:15:29] |
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This is the related thread about this: RESOLVED: Apparent Issues with Newer Versions of Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-19 03:59:45] |
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Update to version 1499 and let us know if you do not see the exception for several days. Refer to our latest post here: RESOLVED: Apparent Issues with Newer Versions of Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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