Support Board
Date/Time: Sat, 11 Jan 2025 17:38:33 +0000
"Export Bar Data to Text File" gives non-consecutive dates
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[2016-12-15 09:31:57] |
SviCh - Posts: 40 |
I opened a 5-minute Crude Oil chart starting from 2016. I used "continuous (volume based) with adjustment" feature. Data was downloaded from CTS. I used "Edit / Export Bar Data to Text File" to export bar data, but I've got non-consecutive dates near 2016/12/07. I use latest SC version. Screenshot attached Thank you! |
SC bug.png / V - Attached On 2016-12-15 09:31:33 UTC - Size: 18.03 KB - 247 views |
[2016-12-15 09:52:53] |
Sierra Chart Engineering - Posts: 104368 |
Do you see these out of order timestamps in the chart? To determine this, use this Out of Order Timestamps Detector study: https://www.sierrachart.com/index.php?page=doc/TechnicalStudiesReference.html#s124 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-12-15 18:42:26] |
SviCh - Posts: 40 |
Unfortunately, neither "Out of Order Timestamps Detector" find anything, nor I could replicate the reported bug again.
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[2016-12-15 19:28:39] |
Sierra Chart Engineering - Posts: 104368 |
OK we are not sure what the problem was then. It is not something that we would normally expect. Let us know if you see it again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-15 19:28:48
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