Support Board
Date/Time: Sat, 11 Jan 2025 17:00:39 +0000
Stuck in Sim mode
View Count: 1035
| [2016-12-15 09:14:36] |
| Rich W. - Posts: 7 |
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Hi SC, I have IB and SC connected. Using SC data. I can place live trades through SC when connected to IB data, but it trips itself back to "sim mode" when trying to place a live order using SC data feed. Any advice? Thanks. |
| [2016-12-15 09:54:26] |
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We see that Sierra Chart is not connected to your Interactive Brokers account. You need to follow through the setup instructions here for that: Interactive Brokers Trading Service: Setup Instructions Also refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Make sure the symbols of the charts match the Interactive Brokers symbols as explained. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-15 09:54:46
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| [2016-12-15 12:15:24] |
| Rich W. - Posts: 7 |
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Apologies for wasting your time with this, I think I may just be confusing myself for no reason. Just to be clear, as long as I see a [M] on my chart that means I am using the SC data feed? I don't need to have "SC-All Services" selected in the "data/trade service settings". Right now I have IB selected in the "data/trade services setting" and my chart is showing an [M] and I can place orders through SC and they go through to IB. If I switch it to "SC-All Services" my live trades get turned into [sim] trades and nothing goes through to IB. Thanks for your reply. |
| [2016-12-15 18:05:43] |
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Yes this is a correct understanding.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-15 18:26:58] |
| Rich W. - Posts: 7 |
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Thanks for developing a truly awesome tool!
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