Support Board
Date/Time: Sat, 11 Jan 2025 17:02:34 +0000
Order management question
View Count: 1000
[2016-12-13 14:59:46] |
User378205 - Posts: 28 |
Hello I am trying to do this. Market order triggered with even number of contracts like 2 contracts 2 contracts get an initial stoploss of 3 ticks. For profit target I set one contract for 3 ticks and another contract for 5 ticks As soon as 3 ticks profit target get filled I move initial stoploss to 1 tick from 3 ticks Am I doing it right? I did it as screenshot, but I am getting this message everything my 3 ticks profit target get filled Order modification failed | The order was in a state that cannot be modified. Internal Order ID: 58711. Service Order ID: 495557380. Symbol: F.US.EPH17 | 2016-12-13 08:52:07 * Let me know what I did wrong Thanks in advance |
20161213_235601.png / V - Attached On 2016-12-13 14:56:50 UTC - Size: 11.56 KB - 240 views |
[2016-12-13 18:09:54] |
Sierra Chart Engineering - Posts: 104368 |
This is an error message from CQG. We will do some testing to see if we can reproduce it. Make sure this option is disabled and it should resolve it: http://www.sierrachart.com/index.php?page=doc/GlobalTradeSettings.html#UseServerSideOCO Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-12-13 20:00:46] |
User378205 - Posts: 28 |
But if I disable server side OCO then I will not be protected in case of internet outtage?
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[2016-12-14 03:16:58] |
Sierra Chart Engineering - Posts: 104368 |
This is correct. We need to do some testing to gain a better understanding of this. We are going to be doing that today. We may or may not be able to find a solution to this. This is one reason, why we developed a much more comprehensive solution using CTS which is documented here: http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel We know for certain that this problem will not exist when using the new CTS connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-12-16 06:54:57] |
User378205 - Posts: 28 |
So even though I will get notification everytime the orders are working properly with server side oco?
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[2016-12-16 18:22:02] |
Sierra Chart Engineering - Posts: 104368 |
We would expect CQG would still properly handle the OCO functionality on the server side even with this error.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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