Support Board
Date/Time: Sat, 11 Jan 2025 17:34:38 +0000
lmax connection
View Count: 666
| [2016-12-13 09:29:29] |
| User20108 - Posts: 32 |
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Hi I am trying to connect to lmax live trading without success There is no boxes to input username and password on the connection settings please advice |
| [2016-12-13 10:25:35] |
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You need to follow through the instructions here: LMAX Trading Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-13 10:32:55] |
| User20108 - Posts: 32 |
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i send an account support ticket with account id and i am waiting for connection please let me know how long it takes for the authorisation |
| [2016-12-13 10:43:06] |
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We expect this will take about 6 hours.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-13 11:21:20] |
| User20108 - Posts: 32 |
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hi i just spoke with lmax and the enabled the service please enable it from your site. |
| [2016-12-13 17:27:15] |
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We are assigning your account now to the order routing connection. Please confirm that this is a Live account. You are going to receive an Account Support ticket update about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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