Support Board
Date/Time: Sat, 11 Jan 2025 14:36:26 +0000
spreadsheet for trading - number & cell format hangs
View Count: 852
| [2016-12-05 08:11:47] |
| User553714 - Posts: 184 |
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Hi, I am using SC V1490 and I think it's since the last upgrade it seems to either take a long time or totally hang when I left click a cell and try to either change the number/cell format (change font box opens ok)? I press escape and the hang stops. Can you please check. |
| [2016-12-05 08:45:39] |
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We would have to get your Spreadsheet. Most likely it contains a large amount of data. Attach it following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile And let us know specifically the steps to reproduce. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-05 08:46:19
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| [2016-12-05 09:20:08] |
| User553714 - Posts: 184 |
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Yes, there is a fair bit going on in my spreadsheets but I don't believe it's related to the size as I replicated the behaviour in the default spreadsheet (SS) for trading I just loaded into a single chart chartbook. It should be easy for SC to replicate the behaviour, just left click and choose Number format / cell format on the default SS system for trading. I can attach a video if that help?
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| [2016-12-05 09:30:28] |
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We cannot reproduce this and we seriously doubt the problem is within Sierra Chart. We recommend you first restart your computer. And then you can attach a video after. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-05 09:31:25
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| [2016-12-05 09:31:13] |
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The prior post has been updated.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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