Support Board
Date/Time: Sat, 11 Jan 2025 15:46:29 +0000
no ecbot authorization
View Count: 1152
| [2016-12-01 19:14:19] |
| User761706 - Posts: 2 |
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login shows not authorized...payment transactions shows payment today, can u please activate for me. Also...no availability for updating on TNH17, will load historical but won't update, also symbol had to be typed not available from product list Thanx in advance Cal |
| [2016-12-01 19:28:24] |
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Who is your futures broker? You must connect Sierra Chart to your futures trading account as explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices And we need to set up the proper symbol mapping for the TN futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-01 19:28:58
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| [2016-12-01 21:48:25] |
| User761706 - Posts: 2 |
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when do you see this symbol being set up, noticed this on previous posts from the summer?
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| [2016-12-01 21:55:56] |
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We have to set up the mapping for it. We see you are using Interactive Brokers. We will do that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-12-02 18:25:02] |
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The TN symbol has now been added for Interactive Brokers. Follow the instructions here to Update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings You will see it listed in File >> Find Symbol >> Futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-02 18:25:32
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