Support Board
Date/Time: Sat, 11 Jan 2025 13:00:26 +0000
SC real-time futures data and trading through IB
View Count: 699
[2016-11-21 07:33:51] |
User19165 - Posts: 346 |
Hello, I'm a new user trying to configure my subscribed Eurex SC real-time futures data so it will execute through your DOM into my IB paper account (as a proof of concept). SC staff told me before I signed up with you that it was possible to use your real-time futures data and not be required to subscribe to the same exchange again with the IB TWS. I have not subscribed to Eurex also within the TWS. I have tried to setup as described in the link below but am unable to get it to work. http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php I can connect to DYZ16, just fine if I have the DTS set to SC Data. If I change the DTS to Interactive Brokers (Trading), then this symbol no longer works. If the DTS is set to Interactive Brokers (Trading) and I try to open a new chart with the IB DAX symbol then again it does not work because I am not subscribed to Eurex within the TWS. I had thought there would be some sort of symbol mapping to define somewhere and had hoped you had one in the background but this does not appear to be the case. How can I use your real-time futures data and trade through IB without subscribing to exchanges again within the TWS? With thanks in advance, MK Date Time Of Last Edit: 2016-11-21 07:35:28
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[2016-11-21 07:46:13] |
Sierra Chart Engineering - Posts: 104368 |
When Sierra Chart is connected to your Interactive Brokers account, what is the exact DAX symbol you are using? Provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=doc/PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-21 08:05:05] |
User19165 - Posts: 346 |
Hi there, Before providing you with logs, can you please tell me which symbol I am supposed to be using on a chart/dom? Is it the SC real-time futures data symbol or the IB symbol? |
[2016-11-21 08:48:54] |
Sierra Chart Engineering - Posts: 104368 |
This is the symbol you should be using: DAX-201612-DTB-EUR-25 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-21 08:59:19] |
User19165 - Posts: 346 |
I'm sorry, but it turns out I accidentally selected DEC 2017 contract by mistake. This is working fine with the DEC 2016, as you would expect. Thank you for the time. With all my best, MK |
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