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OKcoin:LTCCNY not working

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[2016-11-18 21:59:26] #1 [Go To First Post]
User19479 - Posts: 25
OKcoin:LTCCNY not working , cannot download all data. also there is a OKcoin:LTCCYN doesn't work

[2016-11-28 16:23:05] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will get to this as soon as we can. We think we know what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-11-30 05:52:20] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Solved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-12-01 00:32:23] #4 [Go To First Post]
User19479 - Posts: 25
there is no data between 9/27/2016~11/29/2016 historical data matters. why don't you just request all data from exchanges. I created many tickets about historical data, but your team just don't care. it's REALLY important for technical analysis. Only professionals use SierraChart, just add all data.

[2016-12-01 01:09:38] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
If you want us to take this seriously, we will require a paid account. I created many tickets about historical data, but your team just don't care. Get a paid account and we also have to consider priorities. One user asking about something is not enough. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2016-12-01 01:19:42] #6 [Go To First Post]
User19479 - Posts: 25
I was a paid user for a long time, but SC has too many problems.. such as historical data, cannot download etc...

[2016-12-01 01:21:05] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Too many problems? Specifically what are you talking about? There are not going to be any problems with historical data downloading as long as the data is available on the server. Anyway, let's drop this. None of this is worth our time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-12-01 01:21:40

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