Support Board
Date/Time: Sat, 11 Jan 2025 09:59:02 +0000
Account Suspension, NOT cancellation
View Count: 733
[2016-11-18 13:14:44] |
User716246 - Posts: 1 |
I will be out of town for the remainder of the year. As such I will not be adding credits to my account until Jan 3rd '17. Will my account still be active after this 45 day delay? I just want to suspend my account until that time. Some programs automatically trigger a dump after X amount of time of no interaction.
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[2016-11-18 17:11:20] |
Sierra Chart Engineering - Posts: 104368 |
Yes it will still be active. We have disabled the automatic renewal of the current Service Package which would not have happened anyway because there is an insufficient service balance on the account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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