Support Board
Date/Time: Sat, 11 Jan 2025 10:09:02 +0000
Sierra Chart Issues. Cannot load futures data
View Count: 660
[2016-11-18 03:37:23] |
Executor - Posts: 40 |
1. I signed up for CME full data feed. I am unable to view Futures data on my chart. Says Symbol is unknown unable to download. I type in /clf17
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[2016-11-18 03:51:56] |
Sierra Chart Engineering - Posts: 104368 |
We see you are using Interactive Brokers so you must use the Interactive Brokers symbol for CL. Refer to the instructions here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-18 03:59:07] |
Executor - Posts: 40 |
Does that mean the chart data will be comming from IB rather than sierra charts?
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[2016-11-18 04:21:29] |
Sierra Chart Engineering - Posts: 104368 |
The data will still come from the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-18 04:48:10] |
Executor - Posts: 40 |
I can't seem to find what the symbol for cl jan 2017 is same for es, gc, zb, eur |
[2016-11-18 04:49:02] |
Sierra Chart Engineering - Posts: 104368 |
All of these are listed in File >> Find Symbol >> Futures.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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