Support Board
Date/Time: Sat, 11 Jan 2025 13:01:47 +0000
allowed email rate exceeded
View Count: 1076
[2016-11-17 15:47:11] |
4646ed - Posts: 230 |
i just got this message in my alert log - is this generated by SC or my email host?
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[2016-11-17 17:46:15] |
Sierra Chart Engineering - Posts: 104368 |
This is a limit that is placed on the Sierra Chart server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-17 20:26:34] |
4646ed - Posts: 230 |
how many and for how long before it resets?
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[2016-11-17 20:39:53] |
Sierra Chart Engineering - Posts: 104368 |
Not sure unless we start looking at the code with how this is implemented.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-17 21:39:29] |
4646ed - Posts: 230 |
Well, that would be much appreciated if you could give me a round number that i could then implement into my alert generation system, to make sure that i dont bang up against the wall like this. I'm still building my system and it has still faults, and the email service is crucial to my system but it doesnt need to be sending that many for sure. However, it will take me some time to pare down and revamp. So I need to know what SC thinks/codes as reasonable, then I will make sure not to exceed it. Date Time Of Last Edit: 2016-11-17 21:43:00
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[2016-11-20 08:17:29] |
Sierra Chart Engineering - Posts: 104368 |
Response is still pending.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-11-20 21:13:19] |
Sierra Chart Engineering - Posts: 104368 |
This has been added to the documentation: In order to prevent remote mail servers from blacklisting the Sierra Chart web server which is sending the emails, there are limits placed on the number of emails sent over a period of time. The current rules are: 20 emails per minute. 200 emails per hour. 500 emails per day.
Refer to: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#EmailNotifications Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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