Support Board
Date/Time: Sat, 11 Jan 2025 09:47:32 +0000
Market replay
View Count: 907
| [2016-11-11 15:42:44] |
| User192452 - Posts: 4 |
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Can you use the market replay with the free trial? and if so how? because it doesn't even show me any chart it's just blank and if i load historic chart it says download failed. Thanks. |
| [2016-11-11 15:50:54] |
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Yes, Replaying Charts is supported in a trial. Please refer to the documentation here: Replaying Charts Regarding the "Download Failed" issue, please provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=doc/PostingInformation.php#MessageLog Sierra Chart Support |
| [2016-11-11 16:20:10] |
| User192452 - Posts: 4 |
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Reading Internal Order ID file. | 2016-11-11 16:15:48 Reading Trade Orders file. | 2016-11-11 16:15:48 Reading Trade Positions file. | 2016-11-11 16:15:48 Software version: 1481 | 2016-11-11 16:15:48 Uses New Spreadsheets | 2016-11-11 16:15:48 Usage end date: 2016-11-25 | 2016-11-11 16:15:48 Enabled for: Advanced Features. | 2016-11-11 16:15:48 Enabled for: Advanced Features 2. | 2016-11-11 16:15:48 Enabled for: Sierra Chart Historical Data Service. | 2016-11-11 16:15:48 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-11 16:15:48 Current selected Data/Trading service: SC Data - All Services | 2016-11-11 16:15:48 Chart Update Interval: 500 | 2016-11-11 16:15:48 Time Zone: +00:00:00 (UTC+00) | 2016-11-11 16:15:48 2016-11-11 09:15:51 Local computer time | 2016-11-11 16:15:48 2016-11-11 16:15:51 Local computer time in UTC | 2016-11-11 16:15:48 2016-11-11 16:15:51 Local computer time in SC Time Zone | 2016-11-11 16:15:48 2016-11-11 16:15:49 Server time in UTC | 2016-11-11 16:15:48 Local computer UTC time and Server UTC time difference: 2 seconds. | 2016-11-11 16:15:48 Program path: C:\SierraChart\ | 2016-11-11 16:15:48 Data Files path: C:\SierraChart\Data\ | 2016-11-11 16:15:48 OS Version Number: 6.2 | 2016-11-11 16:15:48 Locale Setting: C | 2016-11-11 16:15:48 Checking for new symbol settings for scdataallservices | 2016-11-11 16:15:48 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-11 16:15:48 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-11-11 16:15:48 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-11-11 16:15:48 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-11-11 16:15:52 Symbol settings are up-to-date for scdataallservices | 2016-11-11 16:15:56 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-11-11 16:16:01 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-11-11 16:16:01 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-11-11 16:16:01 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-11-11 16:16:01 SC Data - All Services | Connected to data server. | 2016-11-11 16:16:17 YM Daily #1 | Reloading chart. | 2016-11-11 16:16:32 YM Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YM.dly | 2016-11-11 16:16:32 SC Data - All Services | Starting real-time market data updates for: YM. ID: 1 | 2016-11-11 16:16:32 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: YM | 2016-11-11 16:16:32 SC Data - All Services | Requesting security definition data for: YM. ID: 1 | 2016-11-11 16:16:32 HD Request # 2 | Downloading Historical Daily chart data for YM. Starting date: 1966-11-12. Service: equities.us | 2016-11-11 16:16:32 HD Request # 2 | Requesting historical Daily data for YM starting at 1966-11-11 | 2016-11-11 16:16:32 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-11-11 16:16:32 HTTP connection to ds01.ddfplus.com:80 (4) | Connected. | 2016-11-11 16:16:33 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM | 2016-11-11 16:16:33 HD Request # 2 | Daily download COMPLETE for YM. Completion time: 0s. Unique request ID: 1 | 2016-11-11 16:16:33 Removed historical data download ID 1 | 2016-11-11 16:16:33 YM Daily #1 | Reloading chart. | 2016-11-11 16:16:33 YM Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YM.dly | 2016-11-11 16:16:33 HTTP connection to ds01.ddfplus.com:80 (4) | Closed. No error. | 2016-11-11 16:17:38 HTTP connection to ds01.ddfplus.com:80 (4) | Shutdown and closed. | 2016-11-11 16:17:38 Starting downloads for all open Historical Daily data charts. | 2016-11-11 16:17:55 HD Request # 3 | Downloading Historical Daily chart data for YM. Starting date: 2016-09-12. Service: equities.us | 2016-11-11 16:17:55 HD Request # 3 | Requesting historical Daily data for YM starting at 2016-09-11 | 2016-11-11 16:17:55 HTTP connection to ds01.ddfplus.com:80 (0) | Resolved address ds01.ddfplus.com to IP 8.18.161.123. | 2016-11-11 16:17:55 HTTP connection to ds01.ddfplus.com:80 (6) | Connected. | 2016-11-11 16:17:55 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM | 2016-11-11 16:17:55 HD Request # 3 | Daily download COMPLETE for YM. Completion time: 0s. Unique request ID: 2 | 2016-11-11 16:17:55 Removed historical data download ID 2 | 2016-11-11 16:17:55 YM Daily #1 | Reloading chart. | 2016-11-11 16:17:55 YM Daily #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\YM.dly | 2016-11-11 16:17:55 HTTP connection to ds01.ddfplus.com:80 (6) | Closed. No error. | 2016-11-11 16:19:00 HTTP connection to ds01.ddfplus.com:80 (6) | Shutdown and closed. | 2016-11-11 16:19:00 |
| [2016-11-11 16:20:39] |
| User192452 - Posts: 4 |
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Now it say download completed but the chart is still black nothing is showing.
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| [2016-11-11 16:54:57] |
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You are not using the correct symbol. If you want YM futures, you need to open the proper symbol through File >> Find Symbol >> Futures - Indices: File Menu: Find Symbol (File) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-11-11 17:37:09] |
| User192452 - Posts: 4 |
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Found it thanks for the help.
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