Support Board
Date/Time: Sat, 11 Jan 2025 07:11:10 +0000
Prerelease 1482 does not include "Rithmic TopstepTrader" as server option
View Count: 777
| [2016-11-08 18:14:53] |
| User773279 - Posts: 5 |
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I have completed a screenshare with one of our users (relocate2000@gmail.com) to set him up on the new TopstepTrader connection, but it does not exist as an option to select for the server dropdown. The platform has been updated to prerelease 1482. Please resolve this issue. If you need additional information, please let me know. Thanks |
| [2016-11-08 18:27:57] |
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Follow through the instructions here: Rithmic Trading Platform Service: Setup Instructions Pay close attention to steps 4 and 6. It is the "Server" setting when the Service is set to Rithmic Trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-08 18:28:27
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| [2016-11-08 19:05:41] |
| User773279 - Posts: 5 |
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The "service" setting is set to Rithmic Trading, and there is no option to select Rithmic TopstepTrader in the "server" dropdown.
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| [2016-11-08 19:10:29] |
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It must be there. Look at this screenshot: https://www.sierrachart.com/images/RithmicTradingPlatformServiceServerSetting.png We will contact the user by email now to help them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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