Support Board
Date/Time: Sat, 11 Jan 2025 04:51:17 +0000
Wathlist
View Count: 807
| [2016-10-26 16:23:28] |
| User153928 - Posts: 35 |
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Hi, I'm building a watch list with the Dow Jones Stocks and I have 3 stocks Sierra will not recognize CSCO Cisco System Inc. INTC Intel Corp. MSFT Microsoft Corp. all the other stocks come up OK and if I open up a chart with those symbols it comes up but with the incorrect numbers it shows the right numbers on my IB account which is linked to Sierra, please help, thanks Walter |
| [2016-10-26 17:04:36] |
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We do not understand the nature of the problem. Provide an image of one of the charts and only one of the charts, by following these instructions: https://www.sierrachart.com/index.php?l=doc/PostingInformation.php#Image Do not post any more than one chart. And only use the method documented in the link above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-27 16:44:31
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| [2016-10-27 16:05:12] |
| User153928 - Posts: 35 |
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https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=9533 I attached a snipping copy I hope you can see it that is the best I could do thanks I hope it works |
 Capture.PNG / V - Attached On 2016-10-27 15:59:36 UTC - Size: 65.76 KB - 302 views |
| [2016-10-27 16:49:02] |
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For those symbols you need to use the Interactive Brokers symbol format which also specifies the Primary Exchange: http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-27 19:47:33] |
| User153928 - Posts: 35 |
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Thank you so much Walter |
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