Support Board
Date/Time: Sat, 11 Jan 2025 04:45:55 +0000
Intraday chart frozen
View Count: 709
| [2016-10-24 13:51:33] |
| GIANTRAIN - Posts: 4 |
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Hi, My chart data type is "intraday only". I had subscribe SC data feed with US stock real time package. But it's not updated realtime. It's just frozen. Every time I change symbol or use that "delete all data and download" function, SC chart will present me newest snap shot of that Symbol's chart to me and then freeze again. So,I think it's not a connection problem because SC did show me the newest chart to me but not automatically update it. Pls,help. |
| [2016-10-24 15:17:56] |
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Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-10-24 15:33:24] |
| GIANTRAIN - Posts: 4 |
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I try to restart the SC apps and it works again.
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| [2016-10-24 16:13:00] |
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OK this is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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