Support Board
Date/Time: Sat, 11 Jan 2025 03:52:18 +0000
Monthly data price increase while simultaneously saying it should be getting cheaper
View Count: 674
| [2016-10-19 12:35:03] |
| User91630 - Posts: 25 |
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Hi, so for the last several months now my data service package 3 has been getting cheaper due to a change in your pricing structure. Which is awesome and highly appreciated, not often are you rewarded out of no where for using a service long term or regardless. But this month the rate is calling for an increase from $17 to $18.63. So just wondering what that is about. It still says that I am accumulating a monthly discount so just not sure why it would go up? The message for the discount says this: Your Account is enabled for the Long Term User Discount. Usage Time is discounted by 25.5%. For every month of usage time purchased in the past, you get a discount of 1.5%. The Maximum discount is 36% Thanks! |
| [2016-10-19 17:23:12] |
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This is explained here: http://www.sierrachart.com/index.php?page=doc/Packages.php#LongTermUserDiscount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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