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Date/Time: Fri, 10 Jan 2025 22:52:09 +0000



windows error code 10060

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[2016-10-03 17:37:21]
User890776 - Posts: 1
Hi,
I am using Sierra Chart for trading and I am trying to it up on my laptop while I am traveling. Despite entering the account ID and passwords, I do not manage to connect to the data feed on that laptop. I get the following error msg:
12:32 PM


windows error code 10060
AMP/TTNet | Connecting. | 2016-10-03 17:12:06
TT FIX Data | Connecting to 12.41.48.53. Port 10501 | 2016-10-03 17:12:06
TT FIX Data socket (17) | Error received in OnConnect while connecting. Windows error code 10060: Une tentative de connexion a échoué car le parti connecté n'a pas répondu convenablement au-delà d'une certaine durée ou une connexion établie a échoué car l'hôte de connexion n'a pas répondu. | 2016-10-03 17:12:28
TT FIX Data socket (17) | Shutdown and closed. | 2016-10-03 17:12:28

How can I fix this? I am using window vista as an OS.
[2016-10-03 18:19:20]
Sierra Chart Engineering - Posts: 104368
Most likely this is caused by a firewall on that computer. Refer to help topic 1.2:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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