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Date/Time: Fri, 10 Jan 2025 22:14:19 +0000



CQG connection issue: Server blank

View Count: 719

[2016-09-30 15:01:31]
msmith1 - Posts: 6
I had to move to a different machine, so I have a fresh install of Windows 8.1 and Serra Chart and am trying to connect to data.

I'm following the Setup Instructions on this page: http://www.sierrachart.com/index.php?page=doc/CQGTrading.php. I'm able to mimic all the settings except I can't set the Server to "Live." That field is blank and when I click on it, it doesn't give any options.

Any ideas what I'm doing wrong?
[2016-09-30 15:07:41]
msmith1 - Posts: 6
Nevermind, it's working fine now.
[2016-09-30 16:52:42]
Sierra Chart Engineering - Posts: 104368
We know setting that field could potentially be a problem.

This is resolved in the latest prerelease because the user interface is totally different for that.

Follow the instructions here to update to the latest Prerelease:
http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-09-30 17:06:22]
msmith1 - Posts: 6
Oh, nice. I checked it out, and it seems clearer. Thanks!

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