Support Board
Date/Time: Fri, 10 Jan 2025 19:58:47 +0000
New bars forming at a TIME LAG
View Count: 1141
| [2016-09-21 16:36:53] |
| User299392 - Posts: 216 |
|
I use CQG and I have brought this in the past. I see new time bars start at a lag of about 4-7 seconds. This is even after setting my chart update interval at 700 milliseconds in the global settings. Please advise. |
| [2016-09-21 17:29:12] |
| |
|
Refer to help topic 4: Prices / Data Falling Behind Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-22 22:05:05] |
| Infinite - Posts: 134 |
|
I set mine to 10 You will see a huge lag with 700.
|
| [2016-09-22 23:12:18] |
| |
|
Regarding post #1, we are not sure how you are coming to this conclusion but it may have been related to the historical data and this has been fixed for CQG. To correct the historical data in the chart select Edit >>Delete All Data Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-23 00:17:00] |
| User299392 - Posts: 216 |
|
Well to Sierra Engineering folks. Please see this clip to understand this problem better. It is not historical data - it is intra day real time data. Will appreciate help here PLEASE. https://drive.google.com/file/d/0B4xpWxGAjyohVnBLeUNhazRkUjQ/view?usp=sharing https://drive.google.com/file/d/0B4xpWxGAjyohVnBLeUNhazRkUjQ/view |
| [2016-09-23 00:18:05] |
| User299392 - Posts: 216 |
|
If you see the 5min and 1min chart next to each other - you will see the new bar in both of them only form at the 13th second of the new minute. not real time.
|
| [2016-09-23 04:23:27] |
| |
|
The relevant help topic is 4.11: https://www.sierrachart.com/index.php?page=doc/helpdetails4.html#h4.11 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-23 12:41:51] |
| User299392 - Posts: 216 |
|
Thank you! Is there however, a way to check, if what is coming in from CQG is real time even after having adjusted the computer clock? |
| [2016-09-23 12:50:13] |
| User299392 - Posts: 216 |
|
Also, now I have a reverse problem where the new bar is forming as the new minute bar, called as such as a new minute bar, about 25 seconds sooner. What do I do now? |
| [2016-09-23 17:09:56] |
| |
|
You just need to make sure that Global Settings >> Data/Trade Service Settings >> Timestamp Using Local Computer Clock is set to False. Then you will know the time stamping is correct for the chart bars. For information about the Countdown Timer, refer to: http://www.sierrachart.com/index.php?page=doc/TechnicalStudiesReference.html#s201 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-09-23 21:12:35] |
| Infinite - Posts: 134 |
|
Countdown timer only counts down when trades are coming in.
|
| [2016-09-23 21:46:21] |
| |
|
It will also count down in real-time depending upon if the corresponding study Input for that is set to Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: