Support Board
Date/Time: Fri, 10 Jan 2025 20:13:18 +0000
Data are missing
View Count: 1192
| [2016-09-20 13:12:17] |
| TradingMarketProfile - Posts: 120 |
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Hello i'm using IQFeed data and with the new version of sierra (1460 and 61 and 62) all august' data are missing but only with eminis US continuous contract When i tryed older version, ( 1410 ) all data was back Can you do something about that please Screen : https://gyazo.com/e348765d9704947a26d980af5af73d8f https://gyazo.com/e1e796c5700829b38e5ab41ee84fbc25 |
| [2016-09-20 18:14:59] |
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When posting an image of a chart, only use the method documented here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image This is definitely not a problem with the newer versions. Nothing changed which would cause this and furthermore we do not see the issue ourselves. All of the data is there: http://www.sierrachart.com/image.php?Image=1474395278528.png Follow the instructions here: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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