Support Board
Date/Time: Fri, 10 Jan 2025 16:37:41 +0000
Gaps between data! (GBP/USD)
View Count: 1063
[2016-09-16 08:26:21] |
hatem hosny - Posts: 57 |
hi I am noticing that there are gaps between data feed (orders), noticing that in time and sales window, is there any problem? THANKS |
[2016-09-16 09:09:12] |
hatem hosny - Posts: 57 |
this problem is from the beginning of the day(Asian session) -price gaps -low volume I need help, thanks |
[2016-09-16 16:29:22] |
Sierra Chart Engineering - Posts: 104368 |
We apologize for the delay. We did look at this earlier and checked the symbol GBPUSD and did not see any problems with it. How much of a gap are you seeing? Provide an image/screenshot of the Time and Sales window. To do that open a Time and Sales window and place it over a chart and select Edit >> Screen Images >> Upload Chart with Overlays. Paste the link here. Here are detailed instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-16 16:29:45
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[2016-09-16 16:51:59] |
hatem hosny - Posts: 57 |
Anyway, it is not only price gaps but the daily volume is so weak(almost 9000)!!,and the difference between the orders executed in time and sales window is wiered. for example today morning in the euro session the deference was 5 minutes!!. I do not think that is normal day.please advise. http://www.sierrachart.com/image.php?Image=1474044476571.png -and look to these gaps on chart.this at 11 GMT !! http://www.sierrachart.com/image.php?Image=1474044705614.png |
[2016-09-16 19:41:29] |
Sierra Chart Engineering - Posts: 104368 |
Refer to help topic 5: Futures Chart Not Updating or Not Updating Frequently Trading for this contract is now in the December month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2016-09-16 19:55:14] |
hatem hosny - Posts: 57 |
SIR, -Please see this chart: http://www.sierrachart.com/image.php?Image=1474055418752.png it does not say that we are in December contract.! and -i am using Continuous Futures Contract - Date Rule Rollover. Should i try December contract after that? |
[2016-09-16 20:53:21] |
Sierra Chart Engineering - Posts: 104368 |
Yes that is the September contract but the trading is now active in the December contract for the B6 futures. So you need to change the symbol of the chart to the December futures contract. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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