Support Board
Date/Time: Fri, 10 Jan 2025 16:20:01 +0000
Daily Historical Chart - High & Low issue
View Count: 798
[2016-09-15 08:10:59] |
Marek F - Posts: 244 |
On the Daily Historical Chart, the High / Low of a last bar is the same as the High / Low of a previous bar. See attached pics. The Delete and Downlaad Data do not help. This issue occurs for several days except Monday. The Time Zone is set to London (+0 GMT/+1 BST). |
Daily GC.png / V - Attached On 2016-09-15 08:07:31 UTC - Size: 49.83 KB - 242 views Daily CL.png / V - Attached On 2016-09-15 08:07:40 UTC - Size: 54.52 KB - 240 views |
[2016-09-15 19:05:07] |
Sierra Chart Engineering - Posts: 104368 |
We think the primary reason for this problem is TransAct is not resetting the daily values soon enough. Or maybe not at all. Follow through the instructions here: http://www.sierrachart.com/index.php?page=doc/helpdetails12.html#h12.12 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-15 19:07:17
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[2016-09-16 09:03:49] |
Marek F - Posts: 244 |
This issue does not occur if i close the Sierra Chart (File --> Exit) during or after a break in trading these contracts. I do not close the SC because of a loss my drawings that are drawn by the Time and Sales data. |
[2016-09-16 16:57:47] |
Sierra Chart Engineering - Posts: 104368 |
Yes that would make sense but all you have to do is reconnect to the data feed as the documentation explains.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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