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Date/Time: Fri, 10 Jan 2025 16:20:01 +0000



Daily Historical Chart - High & Low issue

View Count: 798

[2016-09-15 08:10:59]
Marek F - Posts: 244
On the Daily Historical Chart, the High / Low of a last bar is the same as the High / Low of a previous bar. See attached pics.
The Delete and Downlaad Data do not help.
This issue occurs for several days except Monday.

The Time Zone is set to London (+0 GMT/+1 BST).
imageDaily GC.png / V - Attached On 2016-09-15 08:07:31 UTC - Size: 49.83 KB - 242 views
imageDaily CL.png / V - Attached On 2016-09-15 08:07:40 UTC - Size: 54.52 KB - 240 views
[2016-09-15 19:05:07]
Sierra Chart Engineering - Posts: 104368
We think the primary reason for this problem is TransAct is not resetting the daily values soon enough. Or maybe not at all.

Follow through the instructions here:
http://www.sierrachart.com/index.php?page=doc/helpdetails12.html#h12.12
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-15 19:07:17
[2016-09-16 09:03:49]
Marek F - Posts: 244
This issue does not occur if i close the Sierra Chart (File --> Exit) during or after a break in trading these contracts.

I do not close the SC because of a loss my drawings that are drawn by the Time and Sales data.
[2016-09-16 16:57:47]
Sierra Chart Engineering - Posts: 104368
Yes that would make sense but all you have to do is reconnect to the data feed as the documentation explains.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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