Support Board
Date/Time: Fri, 10 Jan 2025 16:52:26 +0000
Can't connect to LMAX
View Count: 998
| [2016-09-09 14:25:00] |
| milenmitzik - Posts: 27 |
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Reading Internal Order ID file. | 2016-09-09 09:15:24 Reading Trade Orders file. | 2016-09-09 09:15:24 Reading Trade Positions file. | 2016-09-09 09:15:24 Software version: 1460 | 2016-09-09 09:15:24 Uses New Spreadsheets | 2016-09-09 09:15:24 Usage end date: 2017-01-27 | 2016-09-09 09:15:24 Enabled for: Advanced Features. | 2016-09-09 09:15:24 Enabled for: Sierra Chart Historical Data Service. | 2016-09-09 09:15:24 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-09-09 09:15:24 Current selected Data/Trading service: SC Data - All Services | 2016-09-09 09:15:24 Chart Update Interval: 500 | 2016-09-09 09:15:24 Time Zone: +00:00:00 (UTC+00) | 2016-09-09 09:15:24 2016-09-09 12:15:39 Local computer time | 2016-09-09 09:15:24 2016-09-09 09:15:39 Local computer time in UTC | 2016-09-09 09:15:24 2016-09-09 09:15:39 Local computer time in SC Time Zone | 2016-09-09 09:15:24 2016-09-09 09:15:37 Server time in UTC | 2016-09-09 09:15:24 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-09-09 09:15:24 Program path: D:\SierraCharts LMAX\ | 2016-09-09 09:15:24 Data Files path: D:\SierraCharts LMAX\Data\ | 2016-09-09 09:15:24 OS Version Number: 6.2 | 2016-09-09 09:15:24 Locale Setting: C | 2016-09-09 09:15:24 Checking for new symbol settings for scdataallservices | 2016-09-09 09:15:24 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-09-09 09:15:24 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-09-09 09:15:24 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-09-09 09:15:24 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-09-09 09:15:24 Requesting symbol settings for scdataallservices. Overwrite = on. | 2016-09-09 09:15:43 LMAX Trading - FIX | Connecting. | 2016-09-09 13:54:49 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 13:54:49 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 13:54:49 LMAX FIX Trading socket (176) | Connected. | 2016-09-09 13:54:49 LMAX FIX Trading socket (176) | Starting TLS 1.0 connection. | 2016-09-09 13:54:49 LMAX FIX Trading socket (176) | SSL connection established. | 2016-09-09 13:54:49 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 13:54:50 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 13:54:50 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 13:54:50 LMAX FIX Trading socket (176) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 13:54:50 LMAX FIX Trading socket (176) | SSL has been shut down. | 2016-09-09 13:54:50 LMAX FIX Trading socket (176) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 13:54:50 LMAX FIX Trading socket (176) | Shutdown and closed. | 2016-09-09 13:54:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 13:54:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 13:54:50 LMAX Trading - FIX | Disconnected. | 2016-09-09 13:54:50 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 13:54:50 LMAX Trading - FIX | Connecting. | 2016-09-09 13:56:50 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 13:56:50 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | Connected. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | Starting TLS 1.0 connection. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | SSL connection established. | 2016-09-09 13:56:50 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 13:56:50 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 13:56:50 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | SSL has been shut down. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 13:56:50 LMAX FIX Trading socket (178) | Shutdown and closed. | 2016-09-09 13:56:50 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 13:56:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 13:56:50 LMAX Trading - FIX | Disconnected. | 2016-09-09 13:56:50 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 13:56:50 LMAX Trading - FIX | Connecting. | 2016-09-09 13:58:50 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 13:58:50 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 13:58:51 LMAX FIX Trading socket (180) | Connected. | 2016-09-09 13:58:51 LMAX FIX Trading socket (180) | Starting TLS 1.0 connection. | 2016-09-09 13:58:51 LMAX FIX Trading socket (180) | SSL connection established. | 2016-09-09 13:58:51 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 13:58:52 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 13:58:52 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 13:58:52 LMAX FIX Trading socket (180) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 13:58:52 LMAX FIX Trading socket (180) | SSL has been shut down. | 2016-09-09 13:58:52 LMAX FIX Trading socket (180) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 13:58:52 LMAX FIX Trading socket (180) | Shutdown and closed. | 2016-09-09 13:58:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 13:58:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 13:58:52 LMAX Trading - FIX | Disconnected. | 2016-09-09 13:58:52 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 13:58:52 LMAX Trading - FIX | Connecting. | 2016-09-09 14:00:52 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:00:52 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | Connected. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | Starting TLS 1.0 connection. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | SSL connection established. | 2016-09-09 14:00:52 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:00:52 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:00:52 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | SSL has been shut down. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:00:52 LMAX FIX Trading socket (182) | Shutdown and closed. | 2016-09-09 14:00:52 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:00:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:00:52 LMAX Trading - FIX | Disconnected. | 2016-09-09 14:00:52 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:00:52 LMAX Trading - FIX | Connecting. | 2016-09-09 14:02:52 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:02:52 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:02:52 LMAX FIX Trading socket (184) | Connected. | 2016-09-09 14:02:52 LMAX FIX Trading socket (184) | Starting TLS 1.0 connection. | 2016-09-09 14:02:52 LMAX FIX Trading socket (184) | SSL connection established. | 2016-09-09 14:02:53 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:02:53 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:02:53 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:02:53 LMAX FIX Trading socket (184) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:02:53 LMAX FIX Trading socket (184) | SSL has been shut down. | 2016-09-09 14:02:53 LMAX FIX Trading socket (184) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:02:53 LMAX FIX Trading socket (184) | Shutdown and closed. | 2016-09-09 14:02:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:02:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:02:53 LMAX Trading - FIX | Disconnected. | 2016-09-09 14:02:53 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:02:53 LMAX Trading - FIX | Connecting. | 2016-09-09 14:04:53 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:04:53 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | Connected. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | Starting TLS 1.0 connection. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | SSL connection established. | 2016-09-09 14:04:53 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:04:53 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:04:53 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | SSL has been shut down. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:04:53 LMAX FIX Trading socket (186) | Shutdown and closed. | 2016-09-09 14:04:53 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:04:53 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:04:53 LMAX Trading - FIX | Disconnected. | 2016-09-09 14:04:53 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:04:53 LMAX Trading - FIX | Connecting. | 2016-09-09 14:06:53 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:06:53 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:06:53 LMAX FIX Trading socket (188) | Connected. | 2016-09-09 14:06:54 LMAX FIX Trading socket (188) | Starting TLS 1.0 connection. | 2016-09-09 14:06:54 LMAX FIX Trading socket (188) | SSL connection established. | 2016-09-09 14:06:54 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:06:54 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:06:54 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:06:54 LMAX FIX Trading socket (188) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:06:54 LMAX FIX Trading socket (188) | SSL has been shut down. | 2016-09-09 14:06:54 LMAX FIX Trading socket (188) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:06:54 LMAX FIX Trading socket (188) | Shutdown and closed. | 2016-09-09 14:06:54 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:06:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:06:54 LMAX Trading - FIX | Disconnected. | 2016-09-09 14:06:54 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:06:54 LMAX Trading - FIX | Connecting. | 2016-09-09 14:08:54 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:08:54 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:08:54 LMAX FIX Trading socket (190) | Connected. | 2016-09-09 14:08:54 LMAX FIX Trading socket (190) | Starting TLS 1.0 connection. | 2016-09-09 14:08:54 LMAX FIX Trading socket (190) | SSL connection established. | 2016-09-09 14:08:54 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:08:55 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:08:55 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:08:55 LMAX FIX Trading socket (190) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:08:55 LMAX FIX Trading socket (190) | SSL has been shut down. | 2016-09-09 14:08:55 LMAX FIX Trading socket (190) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:08:55 LMAX FIX Trading socket (190) | Shutdown and closed. | 2016-09-09 14:08:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:08:55 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:08:55 LMAX Trading - FIX | Disconnected. | 2016-09-09 14:08:55 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:08:55 LMAX Trading - FIX | Connecting. | 2016-09-09 14:10:55 LMAX Trading - FIX | Connecting to Live Trade server: fix.lmaxtrader.com:443 | 2016-09-09 14:10:55 LMAX FIX Trading socket (0) | Resolved address fix.lmaxtrader.com to IP 91.215.165.46. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | Connected. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | Starting TLS 1.0 connection. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | SSL connection established. | 2016-09-09 14:10:55 LMAX FIX Trading: Sending the Logon message. | 2016-09-09 14:10:55 LMAX FIX Trading: Received a Logout message. Text = User not authorized | 2016-09-09 14:10:55 LMAX FIX Trading: Sending a Logout message. Text = Received Logout message. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | SSL has been shut down. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | SSL object has been freed. SSL state is now disconnected. | 2016-09-09 14:10:55 LMAX FIX Trading socket (192) | Shutdown and closed. | 2016-09-09 14:10:55 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-09 14:10:55 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-09 14:10:55 LMAX Trading - FIX | Disconnected. | 2016-09-09 14:10:55 Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-09 14:10:55 Date Time Of Last Edit: 2016-09-09 16:41:26
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| [2016-09-09 16:37:13] |
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From this Message Log we see you are using the wrong LMAX connection. Follow through the step-by-step instructions here: http://www.sierrachart.com/index.php?page=doc/LMAX.php#SetupInstructions We will need to assign your LMAX account to the Sierra Chart order routing connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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