Support Board
Date/Time: Fri, 10 Jan 2025 13:18:10 +0000
billing message
View Count: 681
| [2016-09-08 12:22:57] |
| User538397 - Posts: 4 |
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I have opted into receiving data through Transact futures on my Sierra charts yet I am getting a message that I need to repurchase another month of data from Sierra. Is this a mistake. Thank you!
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| [2016-09-08 16:36:58] |
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No, this is not a mistake. You can find pricing information here: http://www.sierrachart.com/index.php?page=doc/Packages.php Follow these instructions to add usage time to your Sierra Chart account:
1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/usercp.php?page=ServicesActivation Login with your Sierra Chart Account Name and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/usercp.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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