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Date/Time: Fri, 10 Jan 2025 13:38:37 +0000



Bid & ask not updating for Sierra Chart Real-Time Data Feed COMEX commodities

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[2016-08-31 19:08:35]
User96251 - Posts: 2
Since approximately 5:19 am UTC today (August 31th) the bid and ask per the Sierra Chart Real-Time Data Feed for all COMEX commodities I follow (GC, SI, HG) have only been updating very infrequently. For example, at the moment GC is trading at 1311.6, but Sierra Chart still shows the bid and ask at 1311.0-1311.2, unchanged from several minutes ago. Is there a known issue with the feed presently?
[2016-08-31 20:43:06]
Sierra Chart Engineering - Posts: 104368
This is now solved. We were testing a new CME data feed template file and we did not realize it was going to create this problem.


We recommend re-downloading the data in the Intraday chart for the last two days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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