Support Board
Date/Time: Fri, 10 Jan 2025 13:08:57 +0000
Order Error - DTC
View Count: 693
| [2016-08-31 14:30:11] |
| Marek F - Posts: 244 |
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I can not place orders on the chart DOM (SC). Appears Log: Order Error - DTC compatible service has indicated it does not support trading. Internal Order ID: 5227. Service Order ID: (none). Symbol: GCZ6 | 2016-08-31 15:16:38 *
It is from a version 1455. I can place orders on the DOM of the TransAct. Thanks for help |
| [2016-08-31 17:52:11] |
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You should not be getting this error message. Reconnect to the data feed following the instructions here: http://www.sierrachart.com/index.php?page=doc/FileMenu.html#ProcedureToReconnect The other thing to do is to restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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