Support Board
Date/Time: Fri, 10 Jan 2025 09:52:49 +0000
SC keeps locking up with windows 10
View Count: 811
| [2016-08-24 15:58:23] |
| User338832 - Posts: 4 |
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SC is locking up during the trading day when volume increases on the ES market. I end up having to end the task in order to get the charts back. My Infinity DOM on the same computer does not have any issues. Not sure if their could be an issue with the TransAct SC bridge with windows 10.
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| [2016-08-24 16:26:44] |
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So is the Sierra Chart program actually freezing and cannot be interacted with? We are not aware of any problems like this on Windows 10. Refer to these 2 help topics: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.5 (30.5) http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.8 (30.8) The next thing we recommend is to not use your existing Chartbook because maybe there is something about its configuration which is not efficient. For what that could be, refer to the other subsections in help topic 30: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-24 18:09:44] |
| Zosimus - Posts: 345 |
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User338832 are you using custom studies?
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