Support Board
Date/Time: Fri, 10 Jan 2025 09:55:39 +0000
latest version
View Count: 679
| [2016-08-23 18:46:38] |
| Crtfyd - Posts: 281 |
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Downloaded the latest version. FYI: The window that says check email for authentication verification kept disappearing. It should stay up until the computer is authenticated. I haven't heard of this with my prior version, and I couldn't finish reading it before it disappeared. All the while wondering why my charts couldn't connect. Don't know if it disappears every time it try's to connect (I would assume this would be disabled until authenticated or if it was behind the charts, then it should be "stays on top" until authenticated). Thanks |
| [2016-08-23 20:35:08] |
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We see you are using the TransAct trading service. This window you are referring to is from TransAct. Contact TransAct support for help with this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-23 21:06:18] |
| Sawtooth - Posts: 4147 |
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In version 1410 and later, TransAct will require an authentication for each new computer you login from. Check your email for a link to authorize it. |
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