Support Board
Date/Time: Fri, 10 Jan 2025 10:01:15 +0000
Wrong account when starting
View Count: 689
[2016-08-23 17:37:15] |
User275302 - Posts: 52 |
I've installed sierra chart on a second computer and when it starts it's running an old account I did a trial on a year ago. Since then I've joined sierra charts... but the platform is still signing into the old trial account and telling me my trial has ended. How do I fix this? Thanks. I need the start dialogue box to stop going away so I can input the proper sign in info. Fucking Nightmare -- can anyone help with this?? Date Time Of Last Edit: 2016-08-23 18:16:02
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[2016-08-23 18:16:07] |
Sierra Chart Engineering - Posts: 104368 |
This is documented here: http://www.sierrachart.com/index.php?page=doc/LoginInstructions.php#DifferentAccountName Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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