Support Board
Date/Time: Thu, 09 Jan 2025 18:48:30 +0000
changing charts expiration
View Count: 633
| [2016-08-02 11:29:19] |
| User780238 - Posts: 45 |
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Is there anyway, one can change SIERRA charts monthly expiration to calendar month. That way Sierra charts and market data will expire at the same time and can be coordinated with monthly statement issued by TransAct Futures. |
| [2016-08-02 15:04:02] |
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Yes we may be able to do that for you. We see your account is currently expired. Select Help >> Support Board to login with the same account that you use in Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-02 15:31:04] |
| User780238 - Posts: 45 |
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I work for Infinity Futures. I have an indefinite demo acct of my own and I am trying to help a customer. When clicking on help>>Support Board I receive error msg 'account does not support control panel'. Thank you!
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| [2016-08-02 16:27:32] |
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In this case we need to know the User's Sierra Chart account name. Please contact us about this here: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support |
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