Support Board
Date/Time: Thu, 09 Jan 2025 19:15:58 +0000
Data Feed Crash
View Count: 720
[2016-07-27 19:58:44] |
User791165 - Posts: 1 |
I have had my data feed crash each of the last four weeks for any pair associated with the EUR. I have been able to correct this by uninstalling and reinstalling the software. Today this happened again and as of yet the reinstall is not working. I would love to have a solution to this problem. I can be reached by phone at ***.
Date Time Of Last Edit: 2016-07-27 21:14:59
|
[2016-07-27 22:11:02] |
Sierra Chart Engineering - Posts: 104368 |
We will call if necessary. The first thing we want you to do is to perform a Full Reset of the Symbol Settings as explained here: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-27 22:11:23
|
To post a message in this thread, you need to log in with your Sierra Chart account: