Support Board
Date/Time: Thu, 09 Jan 2025 19:15:53 +0000
Bid & Ask Prices Chart Study
View Count: 1054
| [2016-07-22 12:37:07] |
| User327694 - Posts: 25 |
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Hi, The Bid & Ask Prices Chart Study is showing incorrectly on my charts. I am using a 5 minute bar chart, using intraday NYMEX CL Futures (September contract). The study should show the closing values of the bid and ask prices at the end of each 5 minute period. It is plotting values that are 100 times correct value. e.g. Bid = 45.67, Ask = 45.68, but the study plots 4567 and 4568 respectively. If I display the Bid and Ask prices values as text instead of lines using "Value of Subgraph", the values come out as 4567.00 and 4568.00 respectively. Many Thanks. EDIT: I have reproduced the same issue in ES Futures, but appears to be ok for the SP500 CFD feed. EDIT2: Corrected typo from "4598.00" to "4568.00" Date Time Of Last Edit: 2016-07-22 21:54:22
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| [2016-07-22 17:27:50] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-27 11:14:04] |
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We apologize for the delay. This only affected the CTS Trading service. This is now solved. Update to the latest prerelease following these instructions: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-28 09:15:46] |
| User581309 - Posts: 4 |
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Hi, please note that Bid & Ask Prices Chart Study is not match with bib/ask in the DOM. See annex. Markets: 6E, NQ Date Time Of Last Edit: 2016-07-28 10:20:30
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 Ask_Bid.jpg / V - Attached On 2016-07-28 09:14:53 UTC - Size: 49.27 KB - 283 views |
| [2016-07-28 15:30:22] |
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Is that chart scrolled to the very end of the chart window? Select Chart > Go to End of Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-29 08:57:40] |
| User581309 - Posts: 4 |
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Yes it is. I attached short screen capture.
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Private File |
| [2016-07-29 09:33:18] |
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This is completely normal. There is no problem here at all. Those Bid and Ask lines are only updated when there is a trade. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-29 09:46:58] |
| User581309 - Posts: 4 |
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I see. Could be possible to add a function to the Bid & Ask Prices Chart Study which would match with still changing DOM bid/ask spread?
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| [2016-07-29 10:33:29] |
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Yes that can be done at the last bar. We will see about adding that capability. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-07-29 10:35:59] |
| User581309 - Posts: 4 |
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Thanks a lot.
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