Support Board
Date/Time: Sun, 29 Dec 2024 15:35:50 +0000
I have diferent real time than on data feed charts
View Count: 747
| [2016-05-03 18:52:26] |
| User73287 - Posts: 3 |
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Hello. I am paying my data from the SC every month $ 35. I trade at IB brokers. Today I noticed that another time on the top bar of the SC and the other on the charts. The difference is 10 seconds. I am loading a trading session and take back control to the beginning of this year, I found that the difference is, some days up to 45 seconds !!! At TWS platform from IB brokers and charts SC on 20.00.10 but the actual time is only 20.00.00!? I do not understand how this is possible and that we can therefore trust your data? Thank you for answer. William Kuthan
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| [2016-05-03 19:02:10] |
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The time stamping of the data from the Sierra Chart Exchange Data Feed is 100 percent accurate. This you can definitely trust without question. It sounds like your computer's clock is not set accurately. Refer to: Https://www.sierrachart.com/index.php?l=helpdetails38.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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