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Date/Time: Sat, 28 Dec 2024 08:26:17 +0000



CT-MN6 July Cotton (OEC data)

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[2016-04-20 14:29:16]
User438810 - Posts: 50
For some reason my chart won't display last night's move intraday down to .6206 in July Cotton (N6). I've been having delayed ICE data recently with only a couple charts open and I keep having to refresh the ICE charts. I paid for my ICE subscription and did all the delete all and dload steps. I do have the current version of Sierra. Any suggestions?
[2016-04-20 17:17:47]
Sierra Chart Engineering - Posts: 104368
We do see the complete Intraday data on our server for this symbol.

Therefore, follow the instructions in help topic 2.1.2 to re-download the last two days of data:

https://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2

If you still need more help, provide an image of the chart, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-20 17:51:23]
User438810 - Posts: 50
http://www.sierrachart.com/image.php?Image=1461174639518.png

Yeah it won't show the overnight move to .6202.
[2016-04-20 18:18:39]
Sierra Chart Engineering - Posts: 104368
Enable Chart >> Show Rollover Dates and post an image of the chart again.

Also, increase the spacing in the chart and reduce the time frame per bar, to show only the relevant portion and not this entire great expanse of data. It makes it easier for us.

Also refer to:
https://www.sierrachart.com/index.php?l=doc/doc_HistoricalIntradayData.html#h7.3
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-04-20 18:20:12
[2016-04-20 18:25:04]
User438810 - Posts: 50
http://www.sierrachart.com/image.php?Image=1461176694427.png
[2016-04-20 18:39:53]
Sierra Chart Engineering - Posts: 104368
What are the Session Times settings in Chart >> Chart Settings?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-20 18:45:12]
User438810 - Posts: 50
It's 8am-13:29:59 CST. I set it to that because the market is open 8am-13:20 CST.
[2016-04-20 19:05:06]
Sierra Chart Engineering - Posts: 104368
That is the problem.

The low occurred at:

2016-04-20 05:29:00.000 Bar Begin Time (US Eastern time)

CTN16 [M] 1 Min #16 () :
Price Chg:-0.37
Open:62.40
High:62.40
Low:62.06
Last:62.06
Volume:269
# of Trades:159
OHLC Avg:62.23
HLC Avg:62.17
HL Avg:62.23
Bid Vol:232
Ask Vol:37
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-20 19:08:34]
User438810 - Posts: 50
You're right. It should be 20:00-13:29:59. I changed it. Thank you.

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