Support Board
Date/Time: Sat, 28 Dec 2024 22:46:40 +0000
final take on cpu load
View Count: 2141
| [2016-04-16 21:23:16] |
| User20450 - Posts: 330 |
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as an avid user of more data loaded charts , i have came to the conclusion that sierra just cant handle the cpu load of which im throwing at it , i have to have 4 instances open at one time to cover all the 4 markets i like to trade , i use 8 charts on each and have to sacrifice chart update interval to 1000 on each chart besides my entry chart to not have mouse lag or fast market lag, this is a little annoying having to do it this way . this is ok for now but i would suggest you guys keep working on ways to speed up the charting cpu load as speed and data are key to alot of traders with newer tools and technology . thanks for all ur help working to get this sorted and i love and will continue to use your software . but please keep working on it |
 2016-04-16_17-17.jpg / V - Attached On 2016-04-16 21:17:14 UTC - Size: 16.96 KB - 369 views |
| [2016-04-18 17:04:24] |
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In your case there is not anything we can do which will make a significant difference. There will be performance improvements, but nothing which would make a major difference. Only minimal differences. Consider trying faster hardware. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-18 19:04:34] |
| User20450 - Posts: 330 |
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What do u recommend as I'm running hard ware faster then what ur using
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| [2016-04-18 19:09:34] |
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Per Sierra Chart instance, how many charts do you have visible at a time? And are these on different monitors? We were testing with a single monitor with four charts visible when we tested your Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-18 22:02:27] |
| User20450 - Posts: 330 |
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1 chart book per instance with 8 charts each chartbook instance spread out on 6 moniters And have tried then all on 1 moniter and there is no dif in cpu load on 1 or spread out on 6 |
| [2016-04-21 06:08:07] |
| i960 - Posts: 360 |
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So you have a total of 32 charts basically? That's not something that should require a 1s chart update interval. Here's how to diagnose this IMO: Close a single chart, watch CPU, close the next chart, watch CPU, continue until you either find a single chart contributing to high CPU and/or you come to the conclusion there is no single chart that's contributing to it. Remove studies and strip everything down to just the minimum, but still have 32 charts up and see how that affects overall usage. Then add things back until you find the culprit, if any. I probably run over 10 chartbooks with atleast 5-7 charts in each on a VM and I don't see CPU usage so high that I cannot use the UI. There's something else going on here because for the vast majority of time SC is quite efficient. Date Time Of Last Edit: 2016-04-21 06:08:38
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| [2016-04-21 11:49:53] |
| User20450 - Posts: 330 |
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i run some data intensive charts though i960 , impossible to compare unless i know what kind of stuff ur running on chart , sure i can run 500 reg charts with no cpu load , but i use lots of bid/ask data intensive tools and orderflow and im not complaining at all just to set record straight , im just trying to make my program more efficient and try to find out why she runs so high and changing my chart interval to 1000 on bigger charts dosent seem to change it one bit , so im just at a lost of ideas here |
| [2016-04-22 06:45:40] |
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Do you know if your system is using the integrated graphics on the CPU?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-22 11:42:36] |
| User20450 - Posts: 330 |
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i have 2 gtx 980 cards , some of the best u can get right now , no graphics provided from cpu or mother board , not even sure why graphics would matter on a platform like this i can play super rendering games no problem
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| [2016-04-22 22:56:51] |
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We do not know whether it would make a difference or not, but perhaps using the integrated graphics on the mainboard/CPU might give you better performance. There are various graphics APIs available in Windows. Games most likely are using something completely different than what Sierra Chart uses. If the system is meant for trading, it should be built for trading not for games. What particular hardware is going to be best, we do not know. So you could try using the integrated video output on your system, assuming it has one and see if it makes a difference. More information: http://www.intel.com/content/www/us/en/support/processors/000005530.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-22 22:57:42
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| [2016-04-23 05:44:05] |
| i960 - Posts: 360 |
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Guys, if we're seeing CPU usage I doubt the GPU model is even the issue. My recommendation here is to simply upload the chartbook (or chartbooks) containing the charts so one of us can load of them to see what's actually going on.
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| [2016-04-23 22:31:51] |
| User20450 - Posts: 330 |
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My system is just for trading not gaming , I was simply just making a point , but I have tried this on other systems I have and friends computer and all have same cpu load , I wI'll post my chartbook soon
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| [2016-04-23 23:12:49] |
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We tested a Chartbook you provided that had 4 charts in it, and on average CPU usage did not exceed 5%. This was with a 500 millisecond update. The four charts were tiled across a 1920 by 1080 resolution monitor. So that is a significant difference right there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-23 23:22:32] |
| User20450 - Posts: 330 |
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i sent u the tpos i use not my whole chart book , and yes 5% was norm but u add that x3 markets on diff chart books , im at 10-15% , anything over 5-8% there is some lag on order entry and fast moving markets , i have seen this across the forums as well , i have TOS , ninja , RT and cqg platforms and all run under 1% , so im just confused as to why even 5% would be acceptable , |
| [2016-04-23 23:27:02] |
| User20450 - Posts: 330 |
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here try this chart book , runs over 10% all day by itself , for 1 market
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Private File Attachment Deleted. |
| [2016-04-24 00:21:48] |
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We see you are using various custom studies. Restart Sierra Chart and enable "ACS Safe Mode". Those can be the cause of the high CPU usage. We also see what appears to be the same configured Volume by Price study twice on at least some of the charts. There should be just one of them especially in the case of TPO charts. You are also using some User Contributed Studies. Remove all of those from the charts to see how much the CPU usage drops by. At least one of those is definitely the source of high CPU usage. This Chartbook runs at about 2 to 3% with a replay at a speed of 1 using tick by tick data. This is with the custom and user contributed studies removed. We assume no responsibility whatsoever for those studies. You should have also advised us of those. It is not our responsibility to be bothered with those. This has no relevancy at all because you are not doing the same thing with those programs: i have TOS , ninja , RT and cqg platforms and all run under 1% Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-24 00:23:54
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| [2016-04-24 00:32:48] |
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We also would like the following questions answered: Numerous times we linked to help topic 30: https://www.sierrachart.com/index.php?l=helpdetails30.html Did you read through all of those items? Custom and user contributed studies can be a problem. Did you remove these custom and user contributed studies from the charts to see if it makes a difference? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-04-24 02:22:25
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| [2016-04-24 01:31:00] |
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Here is the relevant help topic about custom studies using high CPU usage: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-24 02:20:58] |
| i960 - Posts: 360 |
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Yep this really sounds to me too like a user contributed study is contributing to the problem, if not THE problem, here. That's exactly why I recommended to upload the chartbook because something smelled off.
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| [2016-04-24 02:22:42] |
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They did post a Chartbook but it is a private attachment.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-24 03:17:02] |
| User20450 - Posts: 330 |
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Yea the double profile is cause I want out line and separate poc and value area levels on a button , which I have asked for but u said u had no interest in making , but I did take them off and no change as there just on vp I will go over what u asked me to do and get back to u tomorrow , thanks for the help its a start |
| [2016-04-24 05:00:20] |
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Make sure you remove the User Contributed Studies because enabling "ACS Safe Mode" will not disable those. However, we are adding support for that in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-24 07:06:23] |
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We have released a second revision of version 1400. Update with Help >> Download Prerelease. In this latest revision when you enable "ACS Safe Mode" on the Login window, User Contributed Studies will not be loaded without having to remove them from the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-25 13:02:53] |
| User20450 - Posts: 330 |
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ok so it did lower me down some , for the one chart book but when i have 3 of them open i jump back up again to over 10% , and this is in safe mode
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| [2016-04-25 16:31:28] |
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Just to make absolutely certain you are on the latest release which will not load User Contributed Studies in safe mode, after the close, update Sierra Chart again with Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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