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Date/Time: Sat, 28 Dec 2024 08:12:48 +0000



User Question

View Count: 832

[2016-04-12 16:06:06]
Sierra Chart - Max - Posts: 5770
I can help please, I have datafeed from Barchart, but data in Sierra Chart is not active. I have not in chart symbol (M). Thank you for help.

Sierra Chart Support
[2016-04-12 17:35:00]
Sierra Chart Engineering - Posts: 104368
Restart Sierra Chart, open a chart and provide a copy of the Message Log by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

If you are not logged into this Support Board to post a message, you can do that at the top right of this page.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-04-12 17:35:22
[2016-04-13 09:22:25]
User433703 - Posts: 3
I can help please, I have datafeed from Barchart, but data in Sierra Chart is not active. I have not in chart symbol (M). Thank you for help. Jiri Pribyl
[2016-04-13 17:45:32]
Sierra Chart Engineering - Posts: 104368
Make sure you are connected to your trading account from Sierra Chart. Refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices

If you still have a problem, then post a copy of the Message Log by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-14 08:54:51]
User433703 - Posts: 3
I have new problem, I canĀ“t subscribe to Sierra Chart in my PC. I have message:

"HTTP Error. Failed to establish a connection for the request. "

Please help me. Thanks.
Date Time Of Last Edit: 2016-04-14 10:44:43
[2016-04-14 10:34:31]
Sierra Chart Engineering - Posts: 104368
Is this the message that you see at the Sierra Chart Login window?

Refer to this page for instructions about HTTP errors:
https://www.sierrachart.com/index.php?page=doc/doc_HTTPCommunicationErrors.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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