Support Board
Date/Time: Sat, 28 Dec 2024 08:26:39 +0000
IB trading account + Sierra data
View Count: 729
| [2016-04-01 18:13:20] |
| User227674 - Posts: 3 |
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Hi, I have a live and funded Interactive Brokers account, I've installed Sierra chart, pre-paid SC data, but my chart fo NQ is frozen (I do not see any "M" symbol). Any idea where can be a problem, please? Thanks, Gabi |
| [2016-04-01 18:29:11] |
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Restart Sierra Chart and if you still see a problem provide the Message Log following these instructions here: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-01 18:52:17] |
| User227674 - Posts: 3 |
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log has been sent for analysis
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| [2016-04-01 19:38:44] |
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As explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices You need to use the Interactive Brokers symbol which is: NQ-201606-GLOBEX Currently you are using: NQM16 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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