Support Board
Date/Time: Sat, 28 Dec 2024 07:26:52 +0000
OEC data on ICE products
View Count: 668
| [2016-04-01 15:21:34] |
| User438810 - Posts: 50 |
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Hey I just bought the ICE subscription and there's a gap of data from yesterday's close (3/31) to the current time 10am CST. I did delete all and dload and hit no and then yes. Still no dice. Is there an update I need?
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| [2016-04-01 16:25:55] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-04-01 16:27:47] |
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This problem is now solved. Re-download the missing data following the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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