Support Board
Date/Time: Fri, 27 Dec 2024 18:30:32 +0000
Live trading with Interactive brokers
View Count: 654
[2016-03-17 01:49:46] |
User54225 - Posts: 1 |
I am connected with Interactive Brokers but cannot submit orders. It always shows that the order was not acknowledged.
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[2016-03-17 01:59:44] |
Sierra Chart Engineering - Posts: 104368 |
If you submit an order and the Status remains "Order Sent", then contact Interactive Brokers and see what the problem is. They will be best be able to help you with this than us. We do not know what the solution would be. They will probably need to see the log files. Here are instructions for that: Interactive Brokers Trading Service: Procedure for Providing TWS Log Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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