Support Board
Date/Time: Tue, 11 Mar 2025 07:04:58 +0000
DATA FEED QUESTION
View Count: 642
| [2016-03-15 16:07:21] |
| User27182 - Posts: 15 |
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I HAVE OEC/GAIN AS A DATA FEED. I KNOW THEY ARE MAKING CHANGES OVER THERE & IT IS HARD FOR YOU GUYS TO KEEP UP. THEY SAY SOMETIMES THAT THEIR FEED CANNOT SERVICE THE QUOTE BOARD. I DON'T CARE BECAUSE I DON'T USE THE QUOTE BOARD - BUT I DO USE THE CHARTS TO TRADE. DOES THIS ISSUE AFFECT THE CHARTS?? MANY TIMES THE CHARTS ARE RUNNING LATE. SEE IMAGES #1-#2-#3 THIS IS WHAT HAPPENED TODAY. LAST WEEK CHARTS WERE 5 MIN LATE... JUST WANT TO LET YOU KNOW. REJECTED ORDER ISSUE SEEMS TO HAVE BEEN RESOLVED BY RECENT SIERRA UPGRADES - HAD NO ORDER PROBLEMS TODAY. THANX!! |
 #1. DATA FEED NOTICES.png / V - Attached On 2016-03-15 16:01:39 UTC - Size: 372.12 KB - 248 views #2. CHARTS BEHIND.png / V - Attached On 2016-03-15 16:01:55 UTC - Size: 422.86 KB - 254 views #3. CHARTS BACK IN SYNC.png / V - Attached On 2016-03-15 16:02:05 UTC - Size: 425.69 KB - 250 views |
| [2016-03-15 17:53:34] |
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We recommend using the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed You will have no trouble with our own data feed. The OEC FIX/FAST data feed has a long history of delays. There is nothing we can do to solve that or help with it. Other than recommend the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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