Support Board
Date/Time: Fri, 27 Dec 2024 18:24:40 +0000
New Version Download
View Count: 861
| [2016-03-14 20:19:17] |
| wingz - Posts: 121 |
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there a reason that it takes so much longer to download a newer version now. Seems like it used to be almost instantaneous. Now the program just sits there for 5 minutes or longer. Is it the new spreadsheets? Software version: 1380 | 2016-03-14 16:15:20 Uses New Spreadsheets | 2016-03-14 16:15:20 Usage end date: 2016-04-06 | 2016-03-14 16:15:20 Enabled for: Advanced Features. | 2016-03-14 16:15:20 Enabled for: Sierra Chart Historical Data Service. | 2016-03-14 16:15:20 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-14 16:15:20 Current selected Data/Trading service: TransAct Trading | 2016-03-14 16:15:20 Chart Update Interval: 900 | 2016-03-14 16:15:20 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-14 16:15:20 2016-03-14 16:15:23 Local computer time | 2016-03-14 16:15:20 2016-03-14 20:15:23 Local computer time in UTC | 2016-03-14 16:15:20 2016-03-14 16:15:23 Local computer time in SC Time Zone | 2016-03-14 16:15:20 2016-03-14 20:15:22 Server time in UTC | 2016-03-14 16:15:20 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-03-14 16:15:20 Program path: C:\SierraChart\ | 2016-03-14 16:15:20 Data Files path: C:\SierraChart\Data\ | 2016-03-14 16:15:20 OS Version Number: 6.1 | 2016-03-14 16:15:20 Locale Information: C | 2016-03-14 16:15:20 Date Time Of Last Edit: 2016-03-14 21:03:51
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| [2016-03-14 21:04:26] |
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We do not see any software download request in this Message Log. It has been removed so it does not clutter the thread. If it is slow to download it is because of a slow network connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-15 04:17:33] |
| wingz - Posts: 121 |
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Hmmmm........strange. I requested the download of 1380 twice. On the 2nd attempt it finally downloaded after 6 minutes. My network connection is very good......along with a solid state hard drive. I seldom have problems with slowness of downloads. 7.46 Mb/s Download 1.45 Mb/s Upload. I think that's a pretty good speed.
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| [2016-03-15 05:12:33] |
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The problem may have been somewhere else along the network connection between your system and our server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-03-15 05:12:45
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