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Ignored Send call based on current state error

View Count: 1829

[2016-03-10 17:34:19]
[Go To First Post]
User713273 - Posts: 409
Hi, have been getting the titled error as of today. Have restarted and rebooted SC and the version I have been running has been updated for quite some time now.

Any advice in hwo to deal with this issue? thx


Software version: 1373 | 2016-03-10 08:01:44
Uses New Spreadsheets | 2016-03-10 08:01:44
Usage end date: 2016-04-03 | 2016-03-10 08:01:44
Enabled for: Advanced Features. | 2016-03-10 08:01:44
Enabled for: Sierra Chart Historical Data Service. | 2016-03-10 08:01:44
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-03-10 08:01:44
Enabled for: INDEXES_DATA_BARCHART | 2016-03-10 08:01:44
Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2016-03-10 08:01:44
Enabled for: BATS (NYSE, NASDAQ) | 2016-03-10 08:01:44
Received 1 data feed usernames. | 2016-03-10 08:01:44
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-10 08:01:44
Current selected Data/Trading service: Interactive Brokers | 2016-03-10 08:01:44
Chart Update Interval: 250 | 2016-03-10 08:01:44
Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-10 08:01:44
2016-03-10 08:01:43 Local computer time | 2016-03-10 08:01:44
2016-03-10 16:01:43 Local computer time in UTC | 2016-03-10 08:01:44
2016-03-10 08:01:43 Local computer time in SC Time Zone | 2016-03-10 08:01:44
2016-03-10 14:37:01 Server time in UTC | 2016-03-10 08:01:44
Local computer UTC time and Server UTC time difference: 19 seconds. | 2016-03-10 08:01:44
Program path: C:\SierraChart\ | 2016-03-10 08:01:44
Data Files path: C:\SierraChart\Data\ | 2016-03-10 08:01:44
OS Version Number: 6.2 | 2016-03-10 08:01:44
Locale Information: C | 2016-03-10 08:01:44

Interactive Brokers | Received Open orders end message. | 2016-03-10 08:01:50
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Position closed, Last Price 100.64 | 2016-03-10 08:03:22
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Position closed, Bar No 483 Symbol AAPL-OPT-20160311-101-P-SMART-100-USD Quantity 13 Underlying Entry Price 101, Exit Price 100.64, order time 2016-3-8 3:0:168746392 | 2016-03-10 08:03:22
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-10 08:03:27
Interactive Brokers | Received Open orders end message. | 2016-03-10 08:03:37
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Position closed, Last Price 100.64, Signal Price 100.64, Gap Price 0.20, last Call Put 1 0 -0.20 1 | 2016-03-10 08:29:10
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Signal, Opening chart AAPL-OPT-20160311-101-C-SMART-100-USD | 2016-03-10 08:29:10
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Buy Symbol Name AAPL-OPT-20160311-101-C-SMART-100-USD Qty 22, Signal Price 100.64 | 2016-03-10 08:29:10
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Order sent, Bar No 509 Symbol AAPL-OPT-20160311-101-C-SMART-100-USD Quantity 22 Price 101, Option Price 0.44, Underlying price Price 100.64,Entry Order No 58048 order time 2016-3-8 29:0:492401186 | 2016-03-10 08:29:10
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Entry price of market order 0.470000 | 2016-03-10 08:29:11
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Order sent, Bar No 509 Symbol AAPL-OPT-20160311-101-C-SMART-100-USD Quantity 22 Price 101, Option Price 0.47,Target 0.49, Stop 0.49, TP Order No 58050 SL Order No 58049 order time 2016-3-8 29:0:-1072548521 | 2016-03-10 08:29:11
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-10 08:29:16
Interactive Brokers | Received Open orders end message. | 2016-03-10 08:29:26
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-10 08:29:37
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Entry price of market order 0.470000 | 2016-03-10 08:29:43
Socket (87) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-03-10 08:29:43 *
Socket (87) | Delayed close. | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Error in opening OCO order, Bar No 510 Symbol AAPL-OPT-20160311-101-C-SMART-100-USD Error No -4 Error No 1 | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Position closed, Last Price -1.00, Signal Price 100.69, Gap Price 0.20, last Call Put 0 1 101.49 1 | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Signal, Opening chart AAPL-OPT-20160311-101-C-SMART-100-USD | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Buy Symbol Name AAPL-OPT-20160311-101-C-SMART-100-USD Qty 20, Signal Price 100.69 | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Error in opening order, Bar No 510 Symbol AAPL-OPT-20160311-101-C-SMART-100-USD Error No -1 | 2016-03-10 08:29:43
Socket (87) | Ignored Read event based on socket state. | 2016-03-10 08:29:43
Socket (87) | Closed. No error. | 2016-03-10 08:29:43
Socket (87) | Shutdown and closed. | 2016-03-10 08:29:43
Connection to the external service has been lost. | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Position closed, Last Price -1.00, Signal Price 100.69, Gap Price 0.20, last Call Put 0 1 101.49 1 | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Signal, Opening chart AAPL-OPT-20160311-101-C-SMART-100-USD | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Buy Symbol Name AAPL-OPT-20160311-101-C-SMART-100-USD Qty 20, Signal Price 100.69 | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Socket (0) | Ignored Send call based on current state. | 2016-03-10 08:29:43
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Error in opening order, Bar No 510 Symbol AAPL-OPT-20160311-101-C-SMART-100-USD Error No -1 | 2016-03-10 08:29:43
Socket (0) | Ignoring delayed close due to socket state. | 2016-03-10 08:29:43
Interactive Brokers | Disconnected. | 2016-03-10 08:29:43
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-03-10 08:29:43
[2016-03-10 18:30:42]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
You encountered a socket error:
Socket (87) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2016-03-10 08:29:43 *
Socket (87) | Delayed close. | 2016-03-10 08:29:43

This is very unusual to encounter with a local socket connection.

There was also a large number of these messages:
Socket (87) | Ignored Send call based on current state. | 2016-03-10 08:29:43

This is expected in this particular case but in the next release, you will not get all of these messages.

Not sure what you can do. This is very unusual and it is due to a connectivity problem on the local system. Try restarting the computer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-10 18:31:20
[2016-03-10 18:32:25]
[Go To First Post]
User713273 - Posts: 409
This is expected in this particular case but in the next release, you will not get all of these messages.

Are you referring to release 1377? And should i update as well as restart?

Thx
[2016-03-10 18:46:11]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
No, this release is not yet out.

Definitely restart the computer.

There is nothing we can do to solve the problem but we can reduce the amount of messages logged when it happens.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-17 19:47:39]
[Go To First Post]
User713273 - Posts: 409
Hi does this error have anything to do with my firewall not being disabled or sc.FreeDLL being used during development process?

Do these both need to be disabled? thx
[2016-03-17 19:49:10]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
This could be related to a firewall:

Socket (87) | Error sending data. Windows error code 10053: An established connection was aborted by the software in your host machine.

It is not related to sc.FreeDLL

We also see that you are not running the current version of Sierra Chart.

Update to the current version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-17 19:50:25
[2016-03-17 20:19:49]
[Go To First Post]
User713273 - Posts: 409
Updated to current version. Are there any other variables that could be related to this issue?
[2016-03-17 21:26:48]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
Nothing within Sierra Chart itself.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-18 13:55:11]
[Go To First Post]
User713273 - Posts: 409
I updated to current version of SC yesterday afternoon, currently having issues, Ive attached trade log.

Software version: 1382 | 2016-03-18 06:30:55
Uses New Spreadsheets | 2016-03-18 06:30:55
Usage end date: 2016-04-03 | 2016-03-18 06:30:55
Enabled for: Advanced Features. | 2016-03-18 06:30:55
Enabled for: Sierra Chart Historical Data Service. | 2016-03-18 06:30:55
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-03-18 06:30:55
Enabled for: INDEXES_DATA_BARCHART | 2016-03-18 06:30:55
Enabled for: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) | 2016-03-18 06:30:55
Enabled for: BATS (NYSE, NASDAQ) | 2016-03-18 06:30:55
Received 1 data feed usernames. | 2016-03-18 06:30:55
Allow Support for Sierra Chart Data Feeds is enabled. | 2016-03-18 06:30:55
Current selected Data/Trading service: Interactive Brokers | 2016-03-18 06:30:55
Chart Update Interval: 250 | 2016-03-18 06:30:55
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-03-18 06:30:55
2016-03-18 06:30:55 Local computer time | 2016-03-18 06:30:55
2016-03-18 13:30:55 Local computer time in UTC | 2016-03-18 06:30:55
2016-03-18 06:30:55 Local computer time in SC Time Zone | 2016-03-18 06:30:55
2016-03-18 13:27:58 Server time in UTC | 2016-03-18 06:30:55
Local computer UTC time and Server UTC time difference: 33 seconds. | 2016-03-18 06:30:55
Notice: Your computer's clock is off by 33 seconds. For help with this, press the 'Send for Analysis' button. | 2016-03-18 06:30:55
Program path: C:\SierraChart\ | 2016-03-18 06:30:55
Data Files path: C:\SierraChart\Data\ | 2016-03-18 06:30:55
OS Version Number: 6.2 | 2016-03-18 06:30:55
Locale Information: C | 2016-03-18 06:30:55

Chart: AAPL [M] 1 Min #1 | Study: Option Trader | New entry, Last Reset Price -1.00, Gap Price 0.15, last Call Put 0 | 2016-03-18 06:32:08
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Signal, Opening chart AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:32:08
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Buy Symbol Name AAPL-OPT-20160318-106-C-SMART-100-USD Qty 11, Entry Price 106.10 | 2016-03-18 06:32:08
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Order sent, Bar No 782 Symbol AAPL-OPT-20160318-106-C-SMART-100-USD Quantity 11 Price 106, Option Price 0.45, Underlying price Price 106.10,Entry Order No 59678 order time 2016-3-6 32:0:-1001530908 | 2016-03-18 06:32:08
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Entry price of market order 0.480000 | 2016-03-18 06:32:09
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Order sent, Bar No 782 Symbol AAPL-OPT-20160318-106-C-SMART-100-USD Quantity 11 Price 106, Option Price 0.48,Target 0.53, Stop 0.53, TP Order No 59680 SL Order No 59679 order time 2016-3-6 32:0:-2118958827 | 2016-03-18 06:32:09
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-18 06:32:14
Interactive Brokers | Received Open orders end message. | 2016-03-18 06:32:24
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Position closed, Bar No 785 Symbol AAPL-OPT-20160318-106-C-SMART-100-USD Quantity 11 Underlying Entry Price 106, Reset Price 105.74, order time 2016-3-6 35:0:134888952 | 2016-03-18 06:35:02
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | New entry, Last Reset Price 105.74, Gap Price 0.15, last Call Put 0 | 2016-03-18 06:35:03
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:03
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Signal, Opening chart AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:03
Chart #4 has tagged chart #1 for full recalculation. Chartbook: ChartbookTRIAL1.cht | 2016-03-18 06:35:03
Chart #4 has tagged chart #1 for full recalculation. Chartbook: ChartbookTRIAL1.cht | 2016-03-18 06:35:03
AAPL [M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ChartbookTRIAL1.cht | 2016-03-18 06:35:03
Interactive Brokers | Starting real-time market data updates for: AAPL-OPT-20160318-106-P-SMART-100-USD. ID: 4 | 2016-03-18 06:35:03
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: OPT, Expiration: 20160318, Exchange: SMART, Currency: USD, Multiplier: 100 | 2016-03-18 06:35:03
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:03
Intraday data recording state for symbol AAPL-OPT-20160318-106-P-SMART-100-USD is set to download 'Pending'. | 2016-03-18 06:35:03
Delaying start of download for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:03
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-18 06:35:07
HD Request # 4 | Downloading Intraday chart data for AAPL-OPT-20160318-106-P-SMART-100-USD to the file AAPL-OPT-20160318-106-P-SMART-100-USD.scid. Service: ib | 2016-03-18 06:35:07
HD Request # 4 | Download start Date-Time: 2016-03-17 12:59:29.000 | 2016-03-18 06:35:07
HD Request # 4 | Requesting a total of 0 days and 68138 seconds. | 2016-03-18 06:35:07
HD Request # 4 | IB Backfill - Seconds requested: 68138. Seconds Remaining: 0. | 2016-03-18 06:35:07
HD Request # 4 | Requesting 68138 Seconds of data at 30 secs with ending Date-Time at 2016-03-18 07:45:07 for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:07
HD Request # 4 | Processing historical data message from TWS | 2016-03-18 06:35:08
HD Request # 4 | Receiving Intraday data for AAPL-OPT-20160318-106-P-SMART-100-USD starting at 2016-03-17 12:49:30 | 2016-03-18 06:35:08
HD Request # 4 | Timestamp of first Intraday data file record written: 2016-03-17 12:59:30 | 2016-03-18 06:35:08
HD Request # 4 | Received 2132 records and wrote 13 records from 2016-03-15 08:19:00 to 2016-03-18 06:35:30. | 2016-03-18 06:35:08
HD Request # 4 | Received 2132 records from 2016-03-17 12:49:30 to 2016-03-18 06:35:30 (17.8 hours) and wrote 13 records for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:08
HD Request # 4 | Intraday download COMPLETE for AAPL-OPT-20160318-106-P-SMART-100-USD. Completion time: 0s. Unique request ID: 3 | 2016-03-18 06:35:08
Removed historical data download ID 3 | 2016-03-18 06:35:08
Real-time Intraday chart data file updates started for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:08
Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20160318-106-P-SMART-100-USD.scid | 2016-03-18 06:35:08
Intraday chart data file opened for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:35:08

Interactive Brokers | Received Open orders end message. | 2016-03-18 06:35:17
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Call Reset price changed to 105.75 | 2016-03-18 06:35:19
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Call Reset price changed to 105.82 | 2016-03-18 06:35:25
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Call Reset price changed to 105.89 | 2016-03-18 06:35:35
Chart: AAPL [M] 1 Min #1 | Study: Option Trader | Call Reset OK @ 105.89 | 2016-03-18 06:37:22
File >> Disconnect selected. | 2016-03-18 06:49:41
Socket (17) | Shutdown and closed. | 2016-03-18 06:49:41
Socket (18) | Shutdown and closed. | 2016-03-18 06:49:41
SC Data - All Services | Disconnected from the server. | 2016-03-18 06:49:41
Interactive Brokers | Disconnected. | 2016-03-18 06:49:41

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2016-03-18 06:51:32
Starting TWS auto-login thread. | 2016-03-18 06:51:32
TWS auto-login thread ending. | 2016-03-18 06:51:32
Socket (32) | Connected. | 2016-03-18 06:51:32
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-03-18 06:51:32
Interactive Brokers | TWS server version: 76 | 2016-03-18 06:51:32
Interactive Brokers | Connected. Waiting for account information. | 2016-03-18 06:51:32
IB Account information received. | 2016-03-18 06:51:32
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-03-18 06:51:32
Interactive Brokers | Connected to Demo or Simulated account. | 2016-03-18 06:51:32
Interactive Brokers | Year-Month last connected to Live account: 2015-11 | 2016-03-18 06:51:32
Interactive Brokers | Connected to data and trading server. | 2016-03-18 06:51:32
NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2016-03-18 06:51:32
Next valid order ID: 9102 | 2016-03-18 06:51:32
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-03-18 06:51:32
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-03-18 06:51:32
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2016-03-18 06:51:32
Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2016-03-18 06:51:32
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-03-18 06:51:32
Next valid order ID: 9102 | 2016-03-18 06:51:32
IB Account information received. | 2016-03-18 06:51:32
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-03-18 06:51:32
Interactive Brokers | Connected to Demo or Simulated account. | 2016-03-18 06:51:32
Interactive Brokers | Year-Month last connected to Live account: 2015-11 | 2016-03-18 06:51:32
Mapping AAPL to AAPL. Service code: equities.us | 2016-03-18 06:51:32
SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2016-03-18 06:51:32
SC Data - All Services | Using username 0 | 2016-03-18 06:51:32
SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10046 | 2016-03-18 06:51:32
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-03-18 06:51:32
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-03-18 06:51:32
Delaying start of download for AAPL | 2016-03-18 06:51:32
Interactive Brokers | Starting real-time market data updates for: AAPL-OPT-20160318-106-P-SMART-100-USD. ID: 2 | 2016-03-18 06:51:32
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: OPT, Expiration: 20160318, Exchange: SMART, Currency: USD, Multiplier: 100 | 2016-03-18 06:51:32
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:51:32
Intraday data recording state for symbol AAPL-OPT-20160318-106-P-SMART-100-USD is set to download 'Pending'. | 2016-03-18 06:51:32
Delaying start of download for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:51:32
Interactive Brokers | Starting real-time market data updates for: AAPL-OPT-20160318-106-C-SMART-100-USD. ID: 3 | 2016-03-18 06:51:32
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: OPT, Expiration: 20160318, Exchange: SMART, Currency: USD, Multiplier: 100 | 2016-03-18 06:51:32
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:51:32
Intraday data recording state for symbol AAPL-OPT-20160318-106-C-SMART-100-USD is set to download 'Pending'. | 2016-03-18 06:51:32
HD Request # 5 | Downloading Intraday chart data for AAPL-OPT-20160318-106-P-SMART-100-USD to the file AAPL-OPT-20160318-106-P-SMART-100-USD.scid. Service: ib | 2016-03-18 06:51:32
HD Request # 5 | Download start Date-Time: 2016-03-18 06:49:38.000 | 2016-03-18 06:51:32
HD Request # 5 | Requesting a total of 0 days and 4914 seconds. | 2016-03-18 06:51:32
HD Request # 5 | IB Backfill - Seconds requested: 4914. Seconds Remaining: 0. | 2016-03-18 06:51:32
HD Request # 5 | Requesting 4914 Seconds of data at 30 secs with ending Date-Time at 2016-03-18 08:01:32 for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:51:32
Socket (33) | Connected. | 2016-03-18 06:51:32
SC Data - All Services | Connected to server. | 2016-03-18 06:51:32
SC Data - All Services | Sending Encoding Request to server | 2016-03-18 06:51:32
SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-03-18 06:51:33
SC Data - All Services | Sending logon request message. | 2016-03-18 06:51:33
SC Data - All Services | Received logon response. | 2016-03-18 06:51:33
SC Data - All Services | Server Name: SC Real-Time Server. | 2016-03-18 06:51:33
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-03-18 06:51:33
SC Data - All Services | Successfully connected. | 2016-03-18 06:51:33
SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-03-18 06:51:33
HD Request # 5 | Processing historical data message from TWS | 2016-03-18 06:51:33
HD Request # 5 | Receiving Intraday data for AAPL-OPT-20160318-106-P-SMART-100-USD starting at 2016-03-18 06:40:00 | 2016-03-18 06:51:33
HD Request # 5 | Timestamp of first Intraday data file record written: 2016-03-18 06:50:00 | 2016-03-18 06:51:33
HD Request # 5 | Received 26 records and wrote 5 records from 2016-03-18 06:39:30 to 2016-03-18 06:52:00. | 2016-03-18 06:51:33
HD Request # 5 | Received 26 records from 2016-03-18 06:40:00 to 2016-03-18 06:52:00 (12.0 minutes) and wrote 5 records for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:51:33
HD Request # 5 | Intraday download COMPLETE for AAPL-OPT-20160318-106-P-SMART-100-USD. Completion time: 0s. Unique request ID: 5 | 2016-03-18 06:51:33
Removed historical data download ID 5 | 2016-03-18 06:51:33
Real-time Intraday chart data file updates started for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:51:33
Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20160318-106-P-SMART-100-USD.scid | 2016-03-18 06:51:33
Intraday chart data file opened for AAPL-OPT-20160318-106-P-SMART-100-USD | 2016-03-18 06:51:33

Delaying start of download for AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:51:33
Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2016-03-18 06:51:33
Delaying start of download for AAPL | 2016-03-18 06:51:33
HD Request # 6 | Downloading Intraday chart data for AAPL-OPT-20160318-106-C-SMART-100-USD to the file AAPL-OPT-20160318-106-C-SMART-100-USD.scid. Service: ib | 2016-03-18 06:51:36
HD Request # 6 | Download start Date-Time: 2016-03-18 06:49:36.000 | 2016-03-18 06:51:36
HD Request # 6 | Requesting a total of 0 days and 4920 seconds. | 2016-03-18 06:51:36
HD Request # 6 | IB Backfill - Seconds requested: 4920. Seconds Remaining: 0. | 2016-03-18 06:51:36
HD Request # 6 | Requesting 4920 Seconds of data at 30 secs with ending Date-Time at 2016-03-18 08:01:36 for AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:51:36
HD Request # 6 | Processing historical data message from TWS | 2016-03-18 06:51:37
HD Request # 6 | Receiving Intraday data for AAPL-OPT-20160318-106-C-SMART-100-USD starting at 2016-03-18 06:40:00 | 2016-03-18 06:51:37
HD Request # 6 | Timestamp of first Intraday data file record written: 2016-03-18 06:50:00 | 2016-03-18 06:51:37
HD Request # 6 | Received 26 records and wrote 5 records from 2016-03-18 06:39:30 to 2016-03-18 06:52:00. | 2016-03-18 06:51:37
HD Request # 6 | Received 26 records from 2016-03-18 06:40:00 to 2016-03-18 06:52:00 (12.0 minutes) and wrote 5 records for AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:51:37
HD Request # 6 | Intraday download COMPLETE for AAPL-OPT-20160318-106-C-SMART-100-USD. Completion time: 0s. Unique request ID: 6 | 2016-03-18 06:51:37
Removed historical data download ID 6 | 2016-03-18 06:51:37
Real-time Intraday chart data file updates started for AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:51:37
Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20160318-106-C-SMART-100-USD.scid | 2016-03-18 06:51:37
Intraday chart data file opened for AAPL-OPT-20160318-106-C-SMART-100-USD | 2016-03-18 06:51:37

HD Request # 7 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-03-18 06:51:37
HD Request # 7 | Download start Date-Time: 2016-03-18 06:50:13.000 | 2016-03-18 06:51:37
HD Request # 7 | Using server: scdf2.sierracharts.com port 10149 | 2016-03-18 06:51:37
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-03-18 06:51:37
Socket (34) | Connected. | 2016-03-18 06:51:37
HD Request # 7 | Sending historical data logon request message. | 2016-03-18 06:51:37
HD Request # 7 | Requesting Intraday data. Start Date-Time: 2016-03-18 06:50:13. Record interval: 0. Symbol: AAPL | 2016-03-18 06:51:37
HD Request # 7 | Decompressing data. | 2016-03-18 06:51:37
HD Request # 7 | Receiving Intraday data for AAPL starting at 2016-03-18 06:50:13 | 2016-03-18 06:51:37
HD Request # 7 | Timestamp of first Intraday data file record written: 2016-03-18 06:50:14 | 2016-03-18 06:51:37
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-18 06:51:37
Interactive Brokers | Received Open orders end message. | 2016-03-18 06:51:37
Socket (34) | Shutdown and closed. | 2016-03-18 06:51:37
The network socket for historical data has been closed. | 2016-03-18 06:51:37
HD Request # 7 | Received 1311 records from 2016-03-18 06:50:13 to 2016-03-18 06:52:09 (116.0 seconds) and wrote 1298 records for AAPL | 2016-03-18 06:51:37
HD Request # 7 | Intraday download COMPLETE for AAPL. Completion time: 0s. Unique request ID: 4 | 2016-03-18 06:51:37
Removed historical data download ID 4 | 2016-03-18 06:51:37
Real-time Intraday chart data file updates started for AAPL | 2016-03-18 06:51:37
Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-03-18 06:51:37
Intraday chart data file opened for AAPL | 2016-03-18 06:51:37

Chart #2 has tagged chart #1 for full recalculation. Chartbook: ChartbookTRIAL1.cht | 2016-03-18 06:51:37
AAPL [M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ChartbookTRIAL1.cht | 2016-03-18 06:51:38
[2016-03-18 13:56:50]
[Go To First Post]
User713273 - Posts: 409
Is there something in newest version that is affecting my custom study? I knew I should have just left current version installed.
[2016-03-18 15:24:30]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
I updated to current version of SC yesterday afternoon, currently having issues, Ive attached trade log.
Specifically what is the issue?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-23 20:14:02]
[Go To First Post]
User713273 - Posts: 409
Specifically what is the issue?

Issue relates to the below log. Specifically Socket (10) Again firewall has been disabled.

Socket (10) | Closed. No error. | 2016-03-23 09:14:12
Socket (10) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2016-03-23 09:14:12 *
Socket (10) | Shutdown and closed. | 2016-03-23 09:14:12
Connection to the external service has been lost. | 2016-03-23 09:14:12
Interactive Brokers | Disconnected. | 2016-03-23 09:14:12
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-03-23 09:14:12

Interactive Brokers: Connecting to 127.0.0.1:7496 | 2016-03-23 09:14:15
Starting TWS auto-login thread. | 2016-03-23 09:14:15
TWS auto-login thread ending. | 2016-03-23 09:14:15
Socket (105) | Connected. | 2016-03-23 09:14:15
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-03-23 09:14:15
Interactive Brokers | TWS server version: 76 | 2016-03-23 09:14:15
Interactive Brokers | Connected. Waiting for account information. | 2016-03-23 09:14:15
IB Account information received. | 2016-03-23 09:14:15
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-03-23 09:14:15
Interactive Brokers | Connected to Demo or Simulated account. | 2016-03-23 09:14:15
Interactive Brokers | Year-Month last connected to Live account: 2015-11 | 2016-03-23 09:14:15
Interactive Brokers | Connected to data and trading server. | 2016-03-23 09:14:15
Socket (11) | Shutdown and closed. | 2016-03-23 09:14:15
SC Data - All Services | Disconnected from the server. | 2016-03-23 09:14:15
NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2016-03-23 09:14:15
Next valid order ID: 9275 | 2016-03-23 09:14:15
Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. | 2016-03-23 09:14:15
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-03-23 09:14:15
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2016-03-23 09:14:15
Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. | 2016-03-23 09:14:15
Message from IB: HMDS data farm connection is OK:ethmds. IB Error Code: 2106. Request ID: -1. | 2016-03-23 09:14:15
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-03-23 09:14:15
Next valid order ID: 9275 | 2016-03-23 09:14:15
IB Account information received. | 2016-03-23 09:14:15
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-03-23 09:14:15
Interactive Brokers | Connected to Demo or Simulated account. | 2016-03-23 09:14:15
Interactive Brokers | Year-Month last connected to Live account: 2015-11 | 2016-03-23 09:14:15
Mapping AAPL to AAPL. Service code: equities.us | 2016-03-23 09:14:15
SC Data - All Services | Starting real-time market data updates for: AAPL. ID: 1 | 2016-03-23 09:14:15
SC Data - All Services | Using username 0 | 2016-03-23 09:14:15
SC Data - All Services | Connecting to the server scdf1.sierracharts.com. Port 10046 | 2016-03-23 09:14:15
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-03-23 09:14:15
Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-03-23 09:14:15
Delaying start of download for AAPL | 2016-03-23 09:14:15
Interactive Brokers | Starting real-time market data updates for: AAPL-OPT-20160324-107-C-SMART-100-USD. ID: 2 | 2016-03-23 09:14:15
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: OPT, Expiration: 20160324, Exchange: SMART, Currency: USD, Multiplier: 100 | 2016-03-23 09:14:15
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160324-107-C-SMART-100-USD | 2016-03-23 09:14:15
Intraday data recording state for symbol AAPL-OPT-20160324-107-C-SMART-100-USD is set to download 'Pending'. | 2016-03-23 09:14:15
Delaying start of download for AAPL-OPT-20160324-107-C-SMART-100-USD | 2016-03-23 09:14:15
Interactive Brokers | Starting real-time market data updates for: AAPL-OPT-20160324-107-P-SMART-100-USD. ID: 3 | 2016-03-23 09:14:15
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: OPT, Expiration: 20160324, Exchange: SMART, Currency: USD, Multiplier: 100 | 2016-03-23 09:14:15
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160324-107-P-SMART-100-USD | 2016-03-23 09:14:15
Intraday data recording state for symbol AAPL-OPT-20160324-107-P-SMART-100-USD is set to download 'Pending'. | 2016-03-23 09:14:15
Socket (106) | Connected. | 2016-03-23 09:14:15
SC Data - All Services | Connected to server. | 2016-03-23 09:14:15
SC Data - All Services | Sending Encoding Request to server | 2016-03-23 09:14:15
HD Request # 6 | Downloading Intraday chart data for AAPL-OPT-20160324-107-C-SMART-100-USD to the file AAPL-OPT-20160324-107-C-SMART-100-USD.scid. Service: ib | 2016-03-23 09:14:15
HD Request # 6 | Download start Date-Time: 2016-03-23 09:14:11.000 | 2016-03-23 09:14:15
HD Request # 6 | Requesting a total of 0 days and 4804 seconds. | 2016-03-23 09:14:15
HD Request # 6 | IB Backfill - Seconds requested: 4804. Seconds Remaining: 0. | 2016-03-23 09:14:15
HD Request # 6 | Requesting 4804 Seconds of data at 30 secs with ending Date-Time at 2016-03-23 10:24:15 for AAPL-OPT-20160324-107-C-SMART-100-USD | 2016-03-23 09:14:15
Interactive Brokers | Starting real-time market data updates for: AAPL-OPT-20160324-106-P-SMART-100-USD. ID: 5 | 2016-03-23 09:14:15
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: OPT, Expiration: 20160324, Exchange: SMART, Currency: USD, Multiplier: 100 | 2016-03-23 09:14:15
Interactive Brokers | Using primary service for historical data for AAPL-OPT-20160324-106-P-SMART-100-USD | 2016-03-23 09:14:15
Intraday data recording state for symbol AAPL-OPT-20160324-106-P-SMART-100-USD is set to download 'Pending'. | 2016-03-23 09:14:15
SC Data - All Services | Setting DTC Encoding to Binary VLS | 2016-03-23 09:14:15
SC Data - All Services | Sending logon request message. | 2016-03-23 09:14:15
SC Data - All Services | Received logon response. | 2016-03-23 09:14:15
SC Data - All Services | Server Name: SC Real-Time Server. | 2016-03-23 09:14:15
SC Data - All Services | Server protocol version: 7. Client protocol version: 7 | 2016-03-23 09:14:15
SC Data - All Services | Successfully connected. | 2016-03-23 09:14:15
SC Data - All Services | Restarting real-time data updates for symbol: AAPL -> AAPL | 2016-03-23 09:14:15
HD Request # 6 | Processing historical data message from TWS | 2016-03-23 09:14:15
HD Request # 6 | Receiving Intraday data for AAPL-OPT-20160324-107-C-SMART-100-USD starting at 2016-03-23 09:04:30 | 2016-03-23 09:14:15
HD Request # 6 | Timestamp of first Intraday data file record written: 2016-03-23 09:14:30 | 2016-03-23 09:14:15
HD Request # 6 | Received 22 records and wrote 1 records from 2016-03-23 09:04:00 to 2016-03-23 09:14:30. | 2016-03-23 09:14:15
HD Request # 6 | Received 22 records from 2016-03-23 09:04:30 to 2016-03-23 09:14:30 (10.0 minutes) and wrote 1 record for AAPL-OPT-20160324-107-C-SMART-100-USD | 2016-03-23 09:14:15
HD Request # 6 | Intraday download COMPLETE for AAPL-OPT-20160324-107-C-SMART-100-USD. Completion time: 0s. Unique request ID: 6 | 2016-03-23 09:14:15
Removed historical data download ID 6 | 2016-03-23 09:14:15
Real-time Intraday chart data file updates started for AAPL-OPT-20160324-107-C-SMART-100-USD | 2016-03-23 09:14:15
Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20160324-107-C-SMART-100-USD.scid | 2016-03-23 09:14:15
Intraday chart data file opened for AAPL-OPT-20160324-107-C-SMART-100-USD | 2016-03-23 09:14:15

Delaying start of download for AAPL-OPT-20160324-107-P-SMART-100-USD | 2016-03-23 09:14:15
Chart #5 has tagged chart #1 for full recalculation. Chartbook: ChartbookTRIAL1.cht | 2016-03-23 09:14:16
AAPL [M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ChartbookTRIAL1.cht | 2016-03-23 09:14:16
Delaying start of download for AAPL | 2016-03-23 09:14:16
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-23 09:14:16
HD Request # 7 | Downloading Intraday chart data for AAPL-OPT-20160324-107-P-SMART-100-USD to the file AAPL-OPT-20160324-107-P-SMART-100-USD.scid. Service: ib | 2016-03-23 09:14:19
HD Request # 7 | Download start Date-Time: 2016-03-23 09:14:05.000 | 2016-03-23 09:14:19
HD Request # 7 | Requesting a total of 0 days and 4814 seconds. | 2016-03-23 09:14:19
HD Request # 7 | IB Backfill - Seconds requested: 4814. Seconds Remaining: 0. | 2016-03-23 09:14:19
HD Request # 7 | Requesting 4814 Seconds of data at 30 secs with ending Date-Time at 2016-03-23 10:24:19 for AAPL-OPT-20160324-107-P-SMART-100-USD | 2016-03-23 09:14:19
HD Request # 7 | Processing historical data message from TWS | 2016-03-23 09:14:19
HD Request # 7 | Receiving Intraday data for AAPL-OPT-20160324-107-P-SMART-100-USD starting at 2016-03-23 09:04:30 | 2016-03-23 09:14:19
HD Request # 7 | Timestamp of first Intraday data file record written: 2016-03-23 09:14:30 | 2016-03-23 09:14:19
HD Request # 7 | Received 23 records and wrote 2 records from 2016-03-23 09:04:00 to 2016-03-23 09:15:00. | 2016-03-23 09:14:19
HD Request # 7 | Received 23 records from 2016-03-23 09:04:30 to 2016-03-23 09:15:00 (10.5 minutes) and wrote 2 records for AAPL-OPT-20160324-107-P-SMART-100-USD | 2016-03-23 09:14:19
HD Request # 7 | Intraday download COMPLETE for AAPL-OPT-20160324-107-P-SMART-100-USD. Completion time: 0s. Unique request ID: 7 | 2016-03-23 09:14:19
Removed historical data download ID 7 | 2016-03-23 09:14:19
Real-time Intraday chart data file updates started for AAPL-OPT-20160324-107-P-SMART-100-USD | 2016-03-23 09:14:19
Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20160324-107-P-SMART-100-USD.scid | 2016-03-23 09:14:19
Intraday chart data file opened for AAPL-OPT-20160324-107-P-SMART-100-USD | 2016-03-23 09:14:19

HD Request # 8 | Downloading Intraday chart data for AAPL-OPT-20160324-106-P-SMART-100-USD to the file AAPL-OPT-20160324-106-P-SMART-100-USD.scid. Service: ib | 2016-03-23 09:14:19
HD Request # 8 | Download start Date-Time: 2016-03-23 09:14:10.000 | 2016-03-23 09:14:19
HD Request # 8 | Requesting a total of 0 days and 4809 seconds. | 2016-03-23 09:14:19
HD Request # 8 | IB Backfill - Seconds requested: 4809. Seconds Remaining: 0. | 2016-03-23 09:14:19
HD Request # 8 | Requesting 4809 Seconds of data at 30 secs with ending Date-Time at 2016-03-23 10:24:19 for AAPL-OPT-20160324-106-P-SMART-100-USD | 2016-03-23 09:14:19
HD Request # 8 | Processing historical data message from TWS | 2016-03-23 09:14:19
HD Request # 8 | Receiving Intraday data for AAPL-OPT-20160324-106-P-SMART-100-USD starting at 2016-03-23 09:04:30 | 2016-03-23 09:14:19
HD Request # 8 | Timestamp of first Intraday data file record written: 2016-03-23 09:14:30 | 2016-03-23 09:14:19
HD Request # 8 | Received 23 records and wrote 2 records from 2016-03-23 09:04:00 to 2016-03-23 09:15:00. | 2016-03-23 09:14:19
HD Request # 8 | Received 23 records from 2016-03-23 09:04:30 to 2016-03-23 09:15:00 (10.5 minutes) and wrote 2 records for AAPL-OPT-20160324-106-P-SMART-100-USD | 2016-03-23 09:14:19
HD Request # 8 | Intraday download COMPLETE for AAPL-OPT-20160324-106-P-SMART-100-USD. Completion time: 0s. Unique request ID: 8 | 2016-03-23 09:14:19
Removed historical data download ID 8 | 2016-03-23 09:14:19
Real-time Intraday chart data file updates started for AAPL-OPT-20160324-106-P-SMART-100-USD | 2016-03-23 09:14:19
Opened cached Intraday file: C:\SierraChart\Data\AAPL-OPT-20160324-106-P-SMART-100-USD.scid | 2016-03-23 09:14:19
Intraday chart data file opened for AAPL-OPT-20160324-106-P-SMART-100-USD | 2016-03-23 09:14:19

HD Request # 9 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-03-23 09:14:20
HD Request # 9 | Download start Date-Time: 2016-03-23 09:14:55.000 | 2016-03-23 09:14:20
HD Request # 9 | Using server: scdf2.sierracharts.com port 10149 | 2016-03-23 09:14:20
Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133. | 2016-03-23 09:14:20
Socket (107) | Connected. | 2016-03-23 09:14:20
HD Request # 9 | Sending historical data logon request message. | 2016-03-23 09:14:20
HD Request # 9 | Requesting Intraday data. Start Date-Time: 2016-03-23 09:14:55. Record interval: 0. Symbol: AAPL | 2016-03-23 09:14:20
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-23 09:14:20
Interactive Brokers | Received Open orders end message. | 2016-03-23 09:14:20
HD Request # 9 | Decompressing data. | 2016-03-23 09:14:20
HD Request # 9 | Receiving Intraday data for AAPL starting at 2016-03-23 09:14:55 | 2016-03-23 09:14:20
HD Request # 9 | Timestamp of first Intraday data file record written: 2016-03-23 09:14:55 | 2016-03-23 09:14:20
Socket (107) | Shutdown and closed. | 2016-03-23 09:14:20
The network socket for historical data has been closed. | 2016-03-23 09:14:20
HD Request # 9 | Received 40 records from 2016-03-23 09:14:55 to 2016-03-23 09:14:57 (2.0 seconds) and wrote 2 records for AAPL | 2016-03-23 09:14:20
HD Request # 9 | Intraday download COMPLETE for AAPL. Completion time: 1s. Unique request ID: 5 | 2016-03-23 09:14:20
Removed historical data download ID 5 | 2016-03-23 09:14:20
Real-time Intraday chart data file updates started for AAPL | 2016-03-23 09:14:20
Opened cached Intraday file: C:\SierraChart\Data\AAPL.scid | 2016-03-23 09:14:20
Intraday chart data file opened for AAPL | 2016-03-23 09:14:20

Chart #2 has tagged chart #1 for full recalculation. Chartbook: ChartbookTRIAL1.cht | 2016-03-23 09:14:20
AAPL [M] 1 Min #1 | Performing a full recalculation because it has been tagged. Chartbook: ChartbookTRIAL1.cht | 2016-03-23 09:14:20
Interactive Brokers | Received Open orders end message. | 2016-03-23 09:14:27
Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. | 2016-03-23 10:12:11
Interactive Brokers | Received Open orders end message. | 2016-03-23 10:12:11
[2016-03-24 01:33:44]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
Regarding this:

Socket (10) | Closed. No error. | 2016-03-23 09:14:12
Socket (10) | Shutdown error. Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2016-03-23 09:14:12 *
Socket (10) | Shutdown and closed. | 2016-03-23 09:14:12
Connection to the external service has been lost. | 2016-03-23 09:14:12
Interactive Brokers | Disconnected. | 2016-03-23 09:14:12
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-03-23 09:14:12

We do not see the messages before it so there is no potential clue as to what caused it. Generally it is very unusual to encounter this on a local socket connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-24 01:43:07]
[Go To First Post]
User713273 - Posts: 409
Got this message in my logs today. "Trading message from IB: Error reading request:Message type 9275. Unable to parse data. java.lang.NumberFormatException: For input string: "4294967235". Error Code: 320. ServiceOrderID: 9275. ; 2016-03-23 09:14:12"

This message occurred at the same time that socket error happened (09:14:12)

According to IB, error code 320 is a standard error message when the API client sends a request wrong and their servers are not able to read it with a parameter in the wrong syntax or format.

There basically this is an error from Sierra Charts on how we are sending the placeOrder() method to IB. I will have to throughly review my source code to diagnose the issue at hand. Just a note, the errors only occur when buying puts and not calls.
[2016-03-24 02:17:14]
[Go To First Post]
User713273 - Posts: 409
Would you have a problem if I shared a portion of my code related to the function of buying calls/puts? I have had an issue w/ this for weeks now and would appreciate a brief glance over by the SC team.

Thx in advance,
[2016-03-24 02:47:03]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
We cannot analyze source code from a user.

This is not a service we provide.

Got this message in my logs today. "Trading message from IB: Error reading request:Message type 9275. Unable to parse data. java.lang.NumberFormatException: For input string: "4294967235". Error Code: 320. ServiceOrderID: 9275. ; 2016-03-23 09:14:12"

Anyway, it is clear that the order quantity you are submitting is wrong. Refer to:

ActivityType  DateTime  Symbol  OrderActionSource  InternalOrderID  ServiceOrderID  OrderStatus  OrderType  FillPrice  Price  Quantity  PositionQuantity  BuySell  Price2  FilledQuantity  TradeAccount  OpenClose  ParentInternalOrderID  FillExecutionServiceID
Order  2016-03-23 12:14:11.879  AAPL-OPT-20160324-107-P-SMART-100-USD  Auto-trade: AAPL [M] 1 Min #1 | Option Trader | sc.SubmitOrder | Bar start time: 2016-03-23 09:14:00  60462    Order Sent  Stop    0.55000  4294967235  -61  Sell      DU273679  Open    

Why IB is disconnecting for this reason we do not know. Does not make sense and this is another fault of TWS.

For the record, there is not a single trading service that would disconnect the connection because of an invalid order quantity. The worst that would happen would be a business level reject message.

This is a completely ridiculous architecture of TWS to be doing this. I am sure they are going to give numerous excuses, as to why they do that. It is simply wrong.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-24 03:28:50
[2016-03-24 03:53:34]
[Go To First Post]
User713273 - Posts: 409
Why IB is disconnecting for this reason we do not know. Does not make sense and this is another fault of TWS.

For the record, there is not a single trading service that would disconnect the connection because of an invalid order quantity. The worst that would happen would be a business level reject message.

This is a completely ridiculous architecture of TWS to be doing this. I am sure they are going to give numerous excuses, as to why they do that. It is simply wrong.

I agree this is ridiculous, but it also is of importance to have coded work that has no issues as if we were using real capital in this event it could be disastrous. So its best we realize and overcome all issues prior to entering the market liquid.
[2016-03-24 04:20:57]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
Right, but the disconnecting is what confuses the whole thing and is misleading us and you.

We also added code to handle a particular error code (320) which indicates a field formatting error and it will be handled as a proper order reject. The thing is though, we should not have needed to do this. This should have been done right from the start if TWS had a proper API implementation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-24 04:21:45
[2016-03-25 00:59:25]
[Go To First Post]
User713273 - Posts: 409
Hi - Quick question, is it possible to programmatically limit sell to open/close orders when no parent order currently in market using ACSIL? This would help us with error code 302 as typically we are selling orders to the market when this occurs.
[2016-03-25 03:17:21]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
You can certainly do whatever you want in this regard because ACSIL has the ability to access working Orders and current Trade Positions. Refer to:
https://www.sierrachart.com/index.php?page=doc/doc_ACSILTrading.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-30 00:20:39]
[Go To First Post]
User713273 - Posts: 409
The below statement is from IB regarding error code 302

The exception 'java.lang.NumberFormatException' is a general Java exception which can be triggered anytime a non-numerical value, such as a string, is entered where a number is expected.

For instance in the 'limit price' field in the Order class, if a string "100" is entered instead of the number 100 it can trigger such an error.
[2016-03-30 00:44:28]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
This information from Interactive Brokers is not relevant to the connection method that Sierra Chart uses to TWS.

Our sense is that there was an overflow problem instead because you were using a significantly out of range order quantity.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-04-01 19:29:13]
[Go To First Post]
User99735 - Posts: 234
Hi,
IB Log - "Interactive Brokers | Received Trade Positions download end message for account DU27* | 2016-04-01 08:19:47
Trading message from IB: Error reading request:Message type 9582. Unable to parse data. java.lang.NumberFormatException: For input string: "4294967292". Error Code: 320. ServiceOrderID: 9582. | 2016-04-01 08:22:07"
This message comes in response to a call to sc.GetTradePositionForSymbolAndAccount, which does not have any numeric inputs for the overflow error to occur.
Any suggestions?

Regards

Vivek
[2016-04-01 19:34:24]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
That could not be the case. That is a technical impossibility. sc.GetTradePositionForSymbolAndAccount makes no requests from the TWS API.

Also it does not look that way to us based upon the log and the timestamps.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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