Support Board
Date/Time: Fri, 27 Dec 2024 18:20:37 +0000
No data after Friday's Close...
View Count: 674
| [2016-03-07 03:47:53] |
| spartan forecasts admin - Posts: 21 |
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Hey Guys, I'm showing that I'm connected to my Live Account data feed through Gain/Stage 5 but I'm only getting data as of Friday's close. I need to get this fixed ASAP since I'm trying to do my Daily Market Forecast™ tonight for tomorrows trading. What do I need to do? I can be reached by phone at 877-701-8723, ext. 101 |
| [2016-03-07 06:02:16] |
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Refer to help topic 3.4 to see if you are getting the real-time data from the data feed or if there is some other problem: https://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.4 Provide a copy of the Message Log by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#MessageLog If you still need help, let us know and we will use remote assistance to look into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-03-07 09:12:02] |
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If you see this in the Sierra Chart Message Log (Window >> Show/Hide Message Log), then we are having this problem as well: GainCapital FIX Trading: Received a Logout message. Text = User connected from another location | 2016-03-07 04:06:22 And we have notified Gain Capital about it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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