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Date/Time: Fri, 27 Dec 2024 18:13:04 +0000



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[2016-03-01 21:56:06]
Sierra Chart - Max - Posts: 5770

I see no updates on my charts
Please help !!!!!!!!!!!!!!!!!!!!!!!!

Sierra Chart Support
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[2016-03-01 22:32:11]
Sierra Chart Engineering - Posts: 104368
You have a need for futures data.

Who is your futures broker/trading service?

For information about futures data, refer to this page:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

If you do not have a futures broker, then the cost to receive data for this market will be 75 USD per month in addition to what you pay for Sierra Chart. For the first month it will be 35 USD a month since there is a one-month trial for the CME data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-03-02 05:04:44]
User653669 - Posts: 1
Hi,

I just paid additional money you asked for futureas feed via Sierra

I do not have account except in TD Ameritrade.


I am totally confused -- can I finally get that futures feed ?

What else should I do ?\

Thanks
[2016-03-02 05:11:07]
Sierra Chart Engineering - Posts: 104368
So you actually have a TD Ameritrade account? If so, this is good because you will save money on the exchange fees.

Refer to this Account Support Ticket from us where we gave a link to sign the agreement:
https://www.sierrachart.com/usercp.php?page=SupportTickets&Ticket=1456866836398#ViewTicket
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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