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Date/Time: Fri, 27 Dec 2024 18:03:42 +0000



Charts not updating

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[2016-03-01 03:21:09]
User744694 - Posts: 2
When I login charts are about 15-20 minutes behind and do not update while chart is open. Please help.
[2016-03-01 03:48:34]
Sierra Chart Engineering - Posts: 104368
We assume this is in regards to futures data or stock data?

For futures data, refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-01 03:48:51
[2016-03-01 04:42:33]
User744694 - Posts: 2
Futures. This is a trial for Top Step Trader. Sorry, I'm confused.
[2016-03-01 04:59:52]
Sierra Chart Engineering - Posts: 104368
In that case you need to connect to your CTS T4 account that Top Step Trader should have provided you:

http://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-03-01 05:00:05

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